FAIS OMBUD

Duration The duration of the programme is twelve (12) months. Roll out of the Programme: Recommended candidates will be given an opportunity to learn under a dedicated mentor. Graduates will be assigned to the Client Department and exposed to various…

Job Purpose To oversee the resolution of complaints lodged with the FAIS Ombud against financial services providers. This role requires operating within a target driven environment to ensure complaints are resolved in a manner that is procedurally fair, informal, economical,…