Our client is seeking an experienced and results driven Senior Workforce Manager at their site in Umhlanga, Durban. The Senior Workforce Manager…
Job Category: Insurance Management Job Description: Responsible for managing staffing models, creating schedules, and optimizing workforce planning to meet service levels and…
KEY PERFORMANCE AREAS: Operations Management Monitor service desk and workforce management performance to ensure timely and effective resolution of clients complaints and…
Key Performance Areas Activities Operations Management ? Monitor service desk and workforce management performance to ensure timely and effective resolution of client's…
About Lyra Health Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally.…
About Keen At Keen, we don't just deliver services -- we embed ourselves into the heart of our clients' businesses. From digital…
About Keen At Keen, we don't just deliver services -- we embed ourselves into the heart of our clients' businesses. From digital…
About Keen At Keen, we don't just deliver services -- we embed ourselves into the heart of our clients' businesses. From digital…
Job Description: Responsible for intra day management processes for operations located in Cape Town, South Africa. To achieve business service level objectives…
Job Description: Responsible for intra day management processes for operations located in Cape Town, South Africa. To achieve business service level objectives…
Responsible for intra day management processes for operations located in Cape Town, South Africa. To achieve business service level objectives efficiently. Create…
Purpose of the job The Workforce Planning Manager is responsible for forecasting resource requirements and developing strategic staffing plans to support customer…
About us: Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We're…
Job Title: Real Time Management Associate Job Description To keep a live dialogue going with the Bridge amongst other relevant sources to…
Ready to shape the future of work? At Genpact, we don't just adapt to change--we drive it. AI and digital innovation are…
Job Description: Responsible for intra day management processes for operations located in Cape Town, South Africa. To achieve business service level objectives…
Forecasting & Capacity Planning: short term and long term forecasts for multi channel (voice, chat, email, etc.) contact volumes, taking into consideration…
Job Description: In this role, you'll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements (SLAs).…
Role Purpose: Infinity Services Partner Company is a Managed Services Business, wholly owned by and a fully fledged subsidiary of Vodacom. Infinity…
Role Purpose: Infinity Services Partner Company is a Managed Services Business, wholly owned by and a fully fledged subsidiary of Vodacom. Infinity…