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This role exists to be the head of our quality function, responsible for the delivery of this function for our client. The…
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Job Title: Senior Group Manager - Workforce Management (WFM) Location: Cape Town, South Africa Job Summary: We are seeking an experienced and…
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This WFM resource is responsible for Creating schedules based on forecast and actual trends. Improve efficiencies and enhance utilization of resources. Support…
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The main purpose of this position as part of the senior management is to lead a team with specialist function. You are…
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People To engage and support staff to adjust to the culture of the campaign and to achieve all KPI's (e.g NPS, Leads,…
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Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close knit community, united by the…
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Overview: About PepsiCo PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and…
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Do you have strong communication skills, detail oriented, and consider yourself a highly motivated self starter? Are you self confident and emotionally…
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Role Purpose Role is to lead and direct the telesales team to make high sales and enjoy good patronage from clients; to…
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Main purpose The key objective of the role is to identify and understand customer needs, delivering a first class customer service to…
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Role Purpose To provide communications solutions to customers by marketing and matching products and services to customer needs thereby generating revenue and…
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A Customer Service position available for the UK market at our Durban Offices. Key Responsibilities Provide a reliable and trustworthy customer service…
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To lead, inspire and engage a team of Customer Service Advisors in delivering industry leading customer service through business KPI's to increase…
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Handle Inbound Calls for customers to resolve inquiries quickly, efficiently and to a high standard. Process includes sending reminders to customers on…
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Main purpose The key objective of the role is to identify and understand customer needs, delivering a first class customer service to…
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We are looking for professional, high performance individuals, with sound leadership and problem solving skills, to lead a team of Agents to…
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The main purpose of this position, as part of the senior management, is to lead a team of Operation Managers with specialist…
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Sr. Group Manager Summary:o Site Lead - training Key Responsibilities: Work with the Training leads ( Group Manager / Sr Group Manager…
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The Senior Group Manager of Call Center Operations oversees the strategic and day to day management of call center activities to ensure…
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Business Unit: Discovery Bank Function: Client Service Date: 28 Jul 2025 About Discovery Discovery's core purpose is to make people healthier and…
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