Job Description

Title Workforce Management Specialist



We are looking for skilled developers who enjoy interacting directly with customers,. With proven ability in analyzing, designing, configuring, implementing, and integrating Workforce Management solutions. In addition, conduct training for WFM customers on solutions implemented and provide after sales support. Support to the sales team for new deals and demonstrations.

Design and plan WFM systems for clients

Integrate WFM system with customers systems

Implement WFM system for customers

Conduct Training for WFM customers and internal requirements

Project closure and debrief

Ability to collaborate with clients, identify engagement follow-on opportunities, and a strong desire to excel

To provide mentorship to colleagues

Educational Qualifications:

Advantageous Tertiary IT qualification (Certificate / Diploma / Degree) HR qualification (Certificate / Diploma / Degree)

Microsoft certifications

Experience:

At least 3 - 5 yearsxe2x80x99 experience in system integration and networking

Minimum 1 yearsxe2x80x99 experience working with programming and scripting languages

Experience in web-based technology

SQL Reporting and Integration are an added advantage

PC application software experience (MS Office Suite)

Time and Labour management system experience

Extensive experience implementing or supporting enterprise software applications and hardware used in web environments

Preparing functional and technical solution design documents and xe2x80x9cConfiguringxe2x80x9d and delivering the solution to the customer

Experience with requirement gathering solution design and implementation

Prior experience in supporting functional testing, integration testing and UAT

Microsoft operating systems and SQL database systems experience

Dell Boomi experience (preferred)

Other requirements:

Must be willing to travel, locally and internationally to customer sites

Must have own vehicle and driverxe2x80x99s license

Education National Diploma: Information Technology (Required)

Languages English

Altron