Job Description

Listing reference: woolw_000707
Listing status: Online
Apply by: 9 November 2023
Position summary



Industry: FMCG & Supply Management
Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Cape Town
Contract: Permanent

Remuneration: Market Related
EE position: Yes
Introduction
Are you interested in a Workforce Management Specialist position in Woolworths Supply Chain and Logistics?
Job description

MAIN PURPOSE


To configure, manage, develop and maintain our Workforce Management tools through integration and collaboration with Head Office and Logistics stakeholders.


KEY RESPONSIBILITIES

• 
  Integrate with business representatives to understand new business requirements and develop Business Requirement Specifications with the outside vendor.
• Design and deliver an easy-to-use tool that enables better service and increases profitability.
• Give input into and assist with design and documentation of system specifications.
• Develop process and systems test plans as per business specification.
• Create and establish test environment and facilitate user acceptance testing (UAT).
• Provide input into policies, process, and procedures for the Workforce management system.
• Provide input into the system implementation for enhancements and new releases.
• Build changes to the Workforce business model and conduct system testing.
• Monitor outputs of interfaces, investigate, and communicate findings on error logs and influence resolutions.
• Provide procedural support, respond to logged incidents and facilitate resolutions.
• Monitor software releases and documentation releases, ensuring that all latest copies are issued, and version control is in place.
• Provide input into service standards with external suppliers SLAxe2x80x99s and ensure that business requirements are met according to SLAxe2x80x99s.
• Keep up to date with current and new business developments and initiatives, analyse and assess the impact of these on the Supply chain processes and make

recommendations to key stakeholders.

• To ensure effective reporting on Workforce management KPIxe2x80x99s to all stakeholder groups.
• Ensure that all Time and Attendance hardware is commissioned properly and maintained across all sites.
• Manage the Integration and change impacts of/ between peer systems e.g. People Soft, Triceps, Oracle.
• Agree and build site specific model requirements for new initiatives, by interacting with key stakeholders and project team members.
• Provide senior management with performance updates as and when requested.
• Manage the Workforce management contracts including monitoring licenses and upgrades.

Minimum requirements

KEY COMPETENCIES

• 
  Advanced computer literacy (Programming language xe2x80x93 Microsoft SQL, excel, reporting, system knowledge xe2x80x93 workbench, database, web)
• Ability to manage the Workforce management contracts, including monitoring licenses and upgrades.
• Analytical ability
• Stakeholder engagement
• Have Business Acumen and Merchant mind-set
• Ability to effectively communicate in both a verbal and written format
• Customer service orientation
• General project management skills
• Have a sound knowledge of Supply chain/business processes
• Knowledge of risk potential and risk control an advantage
• Negotiation skills
• Process development skills
• Strategic thinking
• Systemic thinking
• Understanding of Database Reporting and Data Management

OTHER JOB REQUIREMENTS


What theoretical knowledge (e.g., degree / diploma) does the job require?

• Minimum 3-Year Diploma in Supply Chain/Business Management
• Degree in Business/Project Management will be an advantage
• Advanced Excel skills

What experience (e.g., previous exposure) does the job require?

• 5 yearsxe2x80x99 Management experience
• 8 yearsxe2x80x99 General Retail/Supply chain experience

What are the operational requirements of the job?
Ability to work flexible hours in line with business requirements, as the need arises.


The deliverables are not limited to the accountabilities specified in the job advert and specification. These key accountabilities highlight the focus areas of the job. Specific and/or additional deliverables can be requested by management. The key responsibilities and accountabilities may change from time to time in response to changes in business strategy, operational requirements, and shift rotation.


xe2x80x9cAs a proud South African brand, Woolworths is committed to transformation. Meeting our employment equity goals will be taken into account in our recruitment decisions.xe2x80x9d



Please specify on your CV and/or applications which position you are applying for.


Note: If you have not had a response within 6 weeks of the closing date of this advert, your application has been deemed unsuccessful.