Job Description

JOB TITLE

Waitron

REPORTS TO

Restaurant Manager

DUTIES &

RESPONSIBILITES

Ensure that all company policies, procedures & SOPs are adhered to

Prepare dining area, including all necessary mise-en-place for service

Serve customers in a professional, efficient & courteous manner

Change table linen as required & ensure dirty or damaged linen is counted & exchanged for clean, presentable linen

Demonstrates a commitment to guest services by responding promptly to guests needs

Prepares in advance for the arrival of groups

Ensure that excellent customer service is delivered at all times

Set tables to laid down standards, ensuring that all items used are clean, undamaged & in a good condition

Ensure waiter serving stations are adequately stocked with replacement cutlery, linen or any other requirements

Prepare hot & cold beverages (alcoholic & non-alcoholic) as per company standards

Familiarise yourself with the menu

Clear tables to ensure they are cleaned as soon as customers have finished with a n acceptable balance between speed, yet allowing customers to finish their meal/drink without feeling rushed

Accurate recording food & beverage orders to ensure it is delivered & billed correctly

Continuously maintain the highest standards of hygiene within the property

Any other duties that may be required

CORE COMPETENCIES

Excellent command of English - both written & verbal

Attention to detail

Customer service

Positive attitude

Good team player

Act in good faith & in the best interest of the Company at all times

Must be able to work shifts

Presentable, well-spoken individual

Job Type: Permanent

Work Location: In person