Job Description

Waiter - In-Room Dining
(10512)
At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guestsxe2x80x99 stay to bring their dreams and desires to life. With an atmosphere thatxe2x80x99s chic but wonderfully unstuffyxe2x84xa2, and a team who are meticulous but warm, we seek to exceed our guestsxe2x80x99 expectations at every possible turn.

Set in the vibrant heart of Cape Townxe2x80x99s waterfront, surrounded by restaurants, shopping, art and entertainment; on the doorstep of Table Mountain; and within easy reach of spectacular beaches, national parks, and winelands; One&Only Cape Town is the ultimate curator of discovery, from active adventures, to mindful moments and exclusive, tailored experiences. The warm South African charm is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guestxe2x80x99s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, itxe2x80x99s our passion
Job Summary A Waiter must be able to multi task, prioritise and remain calm under pressure. As a Waiter you are responsible primarily for taking care of the guests who require your service and to do so in a competent and consistent manner, whilst giving your guests the best possible service.
Key Duties and Responsibilities

• Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, restocking items, turning off lights and completing daily cleaning checklist.
• Set up, stock, and maintain work areas.
• Inspect the cleanliness and presentation of all china, glass, and silver prior to use.
• Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
• Ensure uniform and personal appearance is clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards. Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Perform other reasonable job duties as requested by Supervisors.

Skills, Experience & Educational Requirements

• Provide excellent service
• To work together as a team
• Exceed expectationsxe2x80x99
• Develop and grow
• Exceptional product knowledge
• Carry out company Rules and Regulations as per company requirement

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
Date Advertised: 1 December 2023 Closing date: 8 December 2023