Voip Support Engineer

Durban, ZN, ZA, South Africa

Job Description

- VoIP Support Engineer



Summary of role



We are fast expanding Managed Service Provider supporting variety of businesses in the UK and in Europe.

We are seeking a highly skilled and dedicated VoIP Engineer to join our dynamic team. The successful candidate will play a critical role in designing, implementing, and troubleshooting our VoIP solutions, ensuring high-quality voice communication for our clients.

Responsibilities



Design, install, configure, troubleshoot, and maintain VoIP systems and networks for our clients. Provide technical support and guidance to clients on VoIP issues and best practices. Monitor and optimize VoIP performance, quality, and security. Test and evaluate new VoIP technologies and solutions.

Requirements



Minimum of 3 years of hands-on experience with VoIP technologies (e.g., SIP, RTP, Asterisk, Cisco, Avaya, etc.). Strong knowledge of VoIP protocols, standards, and architectures. Solid understanding of network protocols and services (DNS, DHCP, VPNs). Familiarity with VoIP security best practices. Strong troubleshooting and problem-solving skills. Excellent communication and documentation skills. Excellent problem solving and multi-tasking skills. Ability to work independently and as part of a team.

Desirable requirements and skills



Experience working either for a Managed Service Provider or an IT Support business. Experience in remote managing and monitoring tools. Certifications in VoIP or related fields.
Job Type: Full-time

Pay: From R14000,00 per month

Experience:

VoIP: 3 years (Required)
Work Location: In person

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Job Detail

  • Job Id
    JD1616642
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Durban, ZN, ZA, South Africa
  • Education
    Not mentioned