Ux Researcher

Johannesburg, Gauteng, South Africa

Job Description


:

Our client provides other businesses with unparalleled access to the leading digital minds of our time, this company believes technology is fundamentally about people. They have aided major financial institutions in their digital evolutions and now proudly collaborate with renowned blue-chip firms.

A bit about the role:

To research UX best practices, competitors, and user needs. Conducts user testing and analyses data to inform the design process. Manages content for certain projects/areas.

Your daily adventures include:

  • Support the product design team in delivering digital touchpoint experiences that customers engage with.
  • Support the product design team in developing customer journey strategies that consistently improve the customer experience and drive a customer-centric culture throughout the business.
  • Research UX best practices across both competitors and user needs requirements.
  • Analyse CX and UX data to inform our UX design process.
  • Collaborate with stakeholders and design team members.
Requirements

What it takes to succeed:
  • Minimum of 2 years' experience in market research
  • 3 years' experience in market research
  • User testing research and usability testing
  • Analysed research findings for a better understanding of user insight
  • Good understanding of analytics and the UX design process
  • Good understanding of what motivates a customer
  • Previous UX research
  • Analytical thinking: the ability to read user and market research findings using logical and scientific reasoning
  • Written and verbal communication
  • Ability to conduct research
  • Attention to detail
  • Time management skills

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Job Detail

  • Job Id
    JD1254843
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Johannesburg, Gauteng, South Africa
  • Education
    Not mentioned