To research UX best-practices, competitors and user needs.
Conducts user-testing, analyses data to inform design process. Manages content for certain projects/areas.
To support the product design team in delivering digital touchpoint experiences that our customers engage with
To support the product design team in developing customer journey strategies that consistently improve the customer experience for company and drive a customer centric culture throughout the business
To research UX best practices across both competitors and user needs requirements
To analyse CX and UX data to inform our UX design process
To collaborate with stakeholders and design team members
What we are looking for:
Completed BSc / IT degree or other related field
4 years experience in market research
Analytical thinking: ability to read user and market research findings using logical and scientific reasoning
User testing research and usability testing
Analysed research findings for a better understanding of user insight
Good understanding of analytics and the UX design process
Good understanding of what motivates a customer
Previous UX research (banking advantageous)
Please note that if you do not hear from us within 3 weeks, consider your application unsuccessful.
Please note that most of our positions are remote however candidates should be residing within the traveling distance as circumstance of the opportunity can change.
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