Automotive sector, based in Midrand is seeking a sales call center representative
Are you a skilled communicator with a knack for converting Leads into successful sales? We're seeking a dynamic Telesales Consultant to join our team.. In this role, you'll play a pivotal part in achieving our monthly targets while nurturing client relationships that pave the way for referrals and new clients.
Duties
Customer service: Answering and making customer calls, providing information about products and services, and resolving customer issues
Sales: Selling products and services from leads and upselling when appropriate
Demonstrate in-depth understanding of our products, conveying the benefits and features accurately to potential clients
Achieve and surpass sales budget expectations
Drive sales through various channels, including telephone consultations, face-to-face interactions
Customer database management: Updating customer accounts with accurate information, and managing customer databases
Reporting: Completing call logs and reports, and documenting all call information
Collaboration: Working with other call center professionals to improve customer service
Completing application forms for sales and vetting
Routing calls to other team members
Reporting on customer feedback
3 years experience in a similar role
Matric
Proficient in MS Office and Pastel
Prior exposure to call center, sales, or telesales roles in the Automotive/insurance or smiliar sector is highly recommended
Proven track record of meeting and and exceeding sales targets
Managing time effectively
Excellent written and verbal communication skills
Strong customer service skills
Please Email CV to reception@autotec-vts.co.za
Job Type: Full-time
Pay: R4000,00 - R8000,00 per month
Work Location: In person
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