Telesales Clerk Pe

Port Elizabeth, Eastern Cape, South Africa

Job Description

TELESALES CLERK/PORT ELIZABETH - We are seeking an enthusiastic, proactive and customer-focused Telesales Clerk to join our Clients fast-paced FMCG team in Port Elizabeth. The ideal candidate will have a passion for Sales, and Customer relations, be self-driven to achieve targets and the ability to manage high-volume customer interactions while maintaining outstanding service levels.
Minimum Requirements

  • Matric (Grade 12) required.
  • At least 1-2 years of telesales, call centre, or customer service experience -- FMCG experience is an advantage.
  • Strong communication (English/Afrikaans) and negotiation skills.
  • Computer literate (MS Office, CRM systems).
  • Ability to work under pressure in a fast-moving environment.
  • Strong attention to detail and accuracy.
  • Professional, friendly, and customer-centric attitude.
Key Responsibilities
  • Manage inbound and outbound sales calls to existing and prospective customers.
  • Process customer orders accurately and efficiently.
  • Build and maintain strong customer relationships to support repeat business.
  • Promote current products, promotions, and new releases.
  • Monitor stock availability and liaise with the warehouse and logistics team for deliveries.
  • Handle customer queries, complaints, and follow-ups professionally.
  • Update customer information and order details in the CRM system.
  • Achieve daily, weekly, and monthly call and sales targets.
  • Assist the sales team with administrative tasks when required.
Salary: R6,000 basic, plus guaranteed comm for first 3 months, thereafter commission on GP
Application Process: Online applications will received priority, or e-mail CV to solutions@workafrica.co.za, use "TELESALESPE" as a reference. If you don't hear from us within 4 weeks of your application, please consider your application unsuccessful

Skills Required

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Job Detail

  • Job Id
    JD1616547
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Port Elizabeth, Eastern Cape, South Africa
  • Education
    Not mentioned