Telesales Agent
Centurion, Gauteng, South Africa
Job Description
Role Summary:
This is a full-time on-site role for an Outbound Telesales Agent located in Centurion. The Telesales Agent will be responsible for making outbound calls to potential customers, training customers on the products and services offered by Metrofibre and closing sales.
Responsibilities:
- Initiate outbound calls to potential clients from provided leads, databases, or prospect lists.
- Conduct needs-based assessments to understand customer requirements and offer appropriate services.
- Overcome objections and provide solutions to potential customers to close sales.
- Meet or exceed daily, weekly, and monthly sales targets and KPIs.
- Collaborate with the sales team and management to refine sales strategies and improve customer engagement.
- Follow up with leads and prospects to ensure customer satisfaction and generate repeat business.
- Stay up-to-date on product knowledge, promotions, and industry trends to provide relevant information to prospects.
- Ensure that the order pipeline is sufficient for target achievement.
- Grade 12 / Matric
- Relevant post matric qualifications (Advantageous)
Proven experience in outbound sales, telemarketing, or related field (1-2 years preferred)
MetroFibre Networx is a carrier class Ethernet (CE 3.0) infrastructure company, that today provides highly managed fibre optic broadband connectivity in South Africa.
Our customers, made up of Internet Service Providers (ISPs), resellers, residential and business properties, and consumers are able to take advantage of an array of services to meet their needs. The MetroFibre services to businesses include: Dedicated Internet Access, High Speed Broadband Network Connectivity, Voice Over IP, IP transit, Layer 2 services, Data centre connectivity, enabling cloud connectivity and all of which is delivered on the back of a single MetroFibre Networx fibre Installation. Residential consumers services include Internet connectivity, VoIP and MetroFone App, MetroMesh Wi-Fi extender and Metro-I solution is available for Estates and complexes.
Skills Required
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Job Detail
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Job IdJD1652714
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCenturion, Gauteng, South Africa
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EducationNot mentioned