Job Description

This is a remote position.
Utility Aid is the UKxe2x80x99s leading energy consultant supporting the charity sector. We are looking for the best sales talent to join our fast-growing, well-established & dynamic outbound sales team.




As Energy experts with over 25 years experience, we work with leading companies in the market to provide our customers with real and honest solutions to their utility needs.




Our employees are passionate about our work in the not for profit sector & saving charities money on their energy, there is no better feeling than coming to work every day knowing every penny we save the customer goes back into their front line services to help them do more good.




We pride ourselves on being the best at what we do and that includes looking after our staff as much as we do our customers.

• Daily incentives and bonusxe2x80x99s
  

• Unrivalled, uncapped, market-leading salary & commission structure
  

• Full training & development and continued support including extensive 1 to 1 coaching as well as group sessions
  

• Quick, transparent career progression for high performers regardless of your background. As a company, we pride ourselves on promoting from within.
  

• Working hours 9am-5pm Monday to Thursday, 9am to 4pm Friday xe2x80x93 NO weekends and NO bank holidays
  

• Office based The key role responsibilities will include:
  

• Outbound calling to an existing database of over 200,000 potential charity customers, gathering sales intelligence, handling objections & pitching USPxe2x80x99s in order to encourage the customer to engage with us
  

• Managing your own workload & build a pipeline via KPIxe2x80x99s (Key performance indicators)

Outbound Sales Calls: Conduct outbound calls to potential customers following a provided script or sales pitch to introduce our products/services, explain their features and benefits, and close sales deals. Sales Target Achievement: Meet and exceed weekly, monthly, and quarterly sales targets as set by the company. Consistently strive to achieve and surpass individual sales goals. Customer Engagement: Engage with potential customers in a courteous, professional, and friendly manner. Address their queries, provide accurate information, and offer personalized solutions to meet their needs. Relationship Building: Establish and maintain strong relationships with customers to foster repeat business and customer loyalty. Utilize effective follow-up techniques to ensure customer satisfaction and retention. Product Knowledge: Acquire and maintain a comprehensive understanding of the products/services being offered. Keep up-to-date with product enhancements, pricing, and other relevant information. Record Keeping: Maintain accurate and detailed records of customer interactions, sales activities, and transactions in the company's CRM system or database. Team Collaboration: Collaborate with team members and sales managers to share insights, best practices, and strategies for improved sales performance. Upselling and Cross-selling: Identify opportunities for upselling or cross-selling additional products/services to existing customers to maximize sales revenue. Sales Reports: Prepare and submit regular sales reports to track individual performance and contribute to sales analysis. Adherence to Company Policies: Comply with company policies, procedures, and guidelines while representing the organization to ensure ethical business practices.