Job Description

The Role

Intouch Tech is a fast-growing IT, Cybersecurity and Telecoms provider supporting businesses across the UK. We're looking for a highly organised

Billing, Payroll & HR Operations Administrator

to join our fully remote team.

You will be responsible for telecoms billing (using

ZOEY/Union Street

), payroll preparation, HR admin, and supporting key operational processes across the business. You will also use

Hubstaff

for time-tracking and

Breathe HR

for HR records, leave management, onboarding, and basic people operations.

This is a varied and important role with room to grow as our company continues to scale.

Key ResponsibilitiesBilling & Finance

Manage monthly telecoms billing using

ZOEY (Union Street)

Process supplier invoices and prepare payment runs Update financial records within

Xero

Handle payment reminders, disputes, and customer account updates

Payroll & Time Tracking

Prepare monthly payroll data for submission Review and validate Hubstaff time-tracking Manage leave, overtime, and absence data Ensure payroll accuracy and timely processing

HR & People Operations

Maintain employee records using

Breathe HR

Assist with onboarding new staff (accounts, documents, access) Track leave, sickness, and performance notes Support basic HR administration -- policy updates, reminders, documentation Coordinate with managers on HR deadlines, renewals, and training compliance

General Operations

Maintain accurate CRM records Support internal teams with admin queries Answer incoming calls and direct queries where needed Assist leadership with reports, data, and general operational tasks

About You

You'll thrive in this role if you have:

Experience in billing, payroll, HR admin, operations or similar roles Strong attention to detail and the ability to manage multiple tasks Confident communication style and a proactive mindset Good IT literacy (Microsoft 365, cloud systems, CRM tools) Telecoms billing experience (ZOEY/Union Street) -- highly beneficial*
Experience with HR systems (Breathe HR or similar) -- advantageous*
Reliability, confidentiality, and the ability to work independently

Why Join Intouch Tech?

Competitive salary Performance-related bonus scheme Employer contributory pension 16 days annual leave + all UK public holidays Fully remote role Supportive team, training and clear progression routes

How to Apply

If this sounds like the right role for you, we'd love to hear from you.
Simply upload your CV with your

phone number and email

, and we'll be in touch.

Job Type: Full-time

Pay: R20000,00 - R25000,00 per month

Experience:

Xero: 1 year (Required) Telecoms Billing: 1 year (Required)
Work Location: Remote