Job Description

Job Classification

Joq Req - 139771

Closing date - 20 June 2025
Job Family

Information Technology

Career Stream

Application Development

Leadership Pipeline

Manage Self: Technical

Job Purpose

To actively own and participate in the overall evolution of the Technology or Domain asset while influencing and maintaining the health of the asset. Play a leadership role on the associated COE's

Job Responsibilities

For a specific domain or technology : Provide guidance to stakeholders in terms of expertise and experience Support & Maintenance of Automation assets including Blue Prism, Power Platform. Drive adoption of Technologies Involvement in POT/POC, evaluation of new technologies Ensure CoE governance and Standards are applied and maintained Guide and practice code design, analysis and integration to ensure effective application of technology Conduct Technology reviews of code and design for quality assurance Contribute to asset health Adhere to and contribute to defining patterns / practices/standards in application of technology or domain Participate in Code Branching and Merging Play and advisory role to Engineering leads Collaboration with domain architects and technical consultants ito technology and /or domain roadmaps Work within governance and compliance frameworks of the organisation Contribute into detailed Technical roadmaps in context of the organisation architecture and interdependent technologies Contribute into the planning and implement agreed technical roadmaps Conduct research and development experimentation to test thinking regarding technology or domain applicability Ensure an understanding of technology or domain requirements, performance integrations and optimisation as positioned in organisation Assist with and apply troubleshooting to resolve issues Evaluate and influence technology decisions Mitigate risk by evaluating risks and impacts on technology or domain Update the asset knowledge base Provide coaching, mentoring and upskilling of others within area of expertise Support the achievement of the business strategy, objectives and values Stay abreast of developments in field of expertise Ensure personal growth and enable effectiveness in performance of roles and responsibilities Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.). Participate and support corporate responsibility initiatives for the achievement of business strategy Seek opportunities to improve business processes, models and systems though agile thinking. Conduct self development both by mentoring others and being mentored

Technical Skills

Robotic Process Automation (RPA) Expertise

Advanced proficiency in Blue Prism: process design, object development, control room operations. Experience with Power Automate (cloud and desktop flows). Familiarity with UiPath or Automation Anywhere is a plus.

Power Platform Proficiency

Power Apps: building canvas and model-driven apps. Power BI: data modeling, DAX, and dashboard creation. Power Virtual Agents: chatbot development and integration. Dataverse and connectors: understanding of data architecture and integration.

Agentic AI & Intelligent Automation

Understanding of agentic AI concepts: autonomous task execution, goal-oriented agents, and LLM integration Experience with AI Builder, Azure OpenAI, or custom GPT-based agents. Knowledge of prompt engineering, orchestration frameworks, and AI governance.

Integration & Development

REST APIs, webhooks, and custom connectors. Scripting: Python, JavaScript, or C# for extending automation capabilities. Familiarity with Azure services (Logic Apps, Functions, Cognitive Services).

Technical Knowledge

AI (GenAI, Chatbot, NLP, Agentic Agents) Automation (RPA & Attended) Infrastructure Support & Management (ITIL)
Cloud Technologies
Essential Qualifications - NQF Level
Matric / Grade 12 / National Senior Certificate Professional Qualifications/Honour's Degree

Technology Environment

Cloud & On-Premise Hybrid Support

Microsoft Azure: Core platform for Power Platform, AI services, and integration. On-premise servers (if legacy systems or Blue Prism runtime resources are hosted locally) Virtual Machines or containers for bot hosting and scalability.

Automation Tools

Blue Prism Power Platform Power Automate (Cloud and Desktop) Power Apps Power BI Copilot AI Builder and Azure OpenAI (Foundry) for intelligent automation and agentic AI capabilities

AI & Agentic Capabilities

Azure OpenAI Service or OpenAI API access for LLM integration Azure Cognitive Services (e.g., Form Recognizer, Language Understanding, Computer Vision Orchestration tools like Microsoft Copilot Studio or custom agent frameworks (e.g., LangChain, Semantic Kernel).

Integration & Connectivity

API Management: Azure API Management or custom gateways. Data Gateways: On-premises data gateway for Power Platform to access internal systems. Custom Connectors: For integrating with third-party or legacy systems. Message Queues: Azure Service Bus, RabbitMQ, or Kafka for event-driven automation.

Security & Governance

Azure Active Directory (AAD) for identity and access management Role-Based Access Control (RBAC) for automation tools and environments Data Loss Prevention (DLP) policies for Power Platform Audit logging and monitoring (e.g., Azure Monitor, Application Insights) Secure credential vaults (e.g., CyberArk, Azure Key Vault)

Development & DevOps

Source Control: GitHub, Azure DevOps, or Bitbucket. CI/CD Pipelines: For Power Platform and Blue Prism deployments Testing Frameworks: Automated testing for bots and apps Documentation Tools: Confluence, SharePoint, or Git-based wikis Preferred Certifications

Certificate in relevant Technology or Domain

Minimum Experience Level

Min 5 IT Experience with 3 years in relevant technology or domain

Technical / Professional Knowledge

Asset management IT Assets management processes Data Warehousing Information Technology (IT) Architecture Behavioural Competencies
Decision Making Courage Stress Tolerance Quality Orientation Technical/Professional Knowledge and Skills Emotional Intelligence Essentials Resolving Conflict
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Please contact the Nedbank Recruiting Team at +27 860 555 566