, the world's leading property management service for short-term lets. Our mission is simple: make hosting hassle-free for everyone. Using smart tech, data, and a global team, we help hosts earn more while guests have better stays.
Since launching in 2015, we've helped thousands of hosts across more than 20 cities, from Lisbon to Auckland, and we're still growing!
What you'll do
Act as first point of contact for tech support queries from staff, logging and prioritising requests
Manage user access across internal systems (Google Workspace, Front CRM, Notion, HubSpot, etc.)
Maintain accurate records of systems, permissions, and processes
Help link up internal and external systems to improve workflows
Support the migration to new systems (like our Sales CRM) and optimise them post-launch
Collaborate with the Data team to improve reporting and visibility
Handle GDPR and privacy-related enquiries
Suggest and implement tech-based process improvements across teams
Requirements
Bachelor's degree (or higher)
in a related field such as
Information Technology, Computer Science, Engineering, or Systems Management
Passion for Technology and interest in the start up space
A natural problem solver who loves building solutions for complex problems
Strong time management and prioritisation skills
A logical thinker who is good at trouble shooting
Able to effectively communicate with stakeholders at every level of the business
Ability to build ad-hoc workflows using no-code tools (e.g. Zapier, IFTTT).
Confident with Python and SQL
Benefits
Why you'll love it here
At Houst, we value action, curiosity, and resourcefulness. You'll learn from a team that moves fast, solves real problems, and celebrates progress. If you're looking to build a career in tech and see your work make a tangible difference, this is your place.
Hybrid working:
2-3 days in our Cape Town office each week
Salary: R18,000- R20,000 (based on experience)
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