Job Description

Purpose of the position

S/he will be the technical expert and lead for activities related to improvement in adherence and retention of patients on ART through facility or community levels by BroadReach and its Sub-awardees, DOH, community-based partners and other stakeholders towards mutual achievement of our 90-90-90 goals.

Key Accountabilities

• Set and guide standards which will form the foundation of quality of adherence and retention of HIV patients and be responsible for the adaptation and roll-out of national guidelines and strategies in stipulated areas of responsibility, including those that will form the foundation of facility-based and community-based HIV adherence and retention, as well as track and trace interventions and welcome back strategies
• Lead strategy, SOP and tool development/refinement pertaining to adherence, retention and return to care
• Provide technical expertise on the design, implementation and monitoring of client-specific, evidence-based interventions towards improving patient adherence, reducing missed appointments, LTFU, and returning patients to care
• Collaborate to set standards, reporting and M&E frameworks for full monitoring and evaluation of adherence, retention and return to care.
• Provide didactic training to BR and DOH cadres with onsite coaching and mentoring in select high impact facilities on adherence guidelines, retention and return to care strategies, including addressing client-specific retention challenges with client-specific approaches and messages through case management.
• Lead the collaboration with BroadReach and DOH teams to ensure robust systems are in place and implemented for enhanced adherence through I-Act support groups, postnatal clubs, youth-care and other specialized support groups/adherence clubs where their implementation is decided
• Collaborate in creating and monitoring the seamless bi-directional referral systems between BroadReach facility-based and community-based cadres, sub-awardees, partners, community-based and work-based organisations towards effective tracking and tracing and return of patients to care.
• Collaborate on innovative ways to address the impact of gender-based violence (GBV) and to optimise the impact of Nutritional Assessment, Counselling and Support on adherence and retention.
• Support the analysis, write-up, presentation and expansion across BR supported districts of best practices in increasing adherence, reducing and maintaining LTFU to target levels, returning patients to care;
• Be the key contact person and representative at national meetings, provide input to national strategies and implementation guidelines.

Qualifications

Essential qualifications

• A Bachelor's degree in Public Health, Social Work, Health Administration, Business Administration with a focus on public health, social sciences, social work, or related field

Desirable qualifications

• A Master's degree in Public Health, Social Work, Health Administration, Business Administration with a focus on public health, social sciences, social work, or related field.

Experience & skills

• A minimum of five years of experience with progressively increasing responsibility in design, implementation management and monitoring of activities related to HIV adherence, retention and return to care with utilisation of available information systems
• either through direct line management or project management
• preferably across multiple districts
• Demonstrated knowledge and expertise in designing and implementing HIV community support service delivery activities including retention, adherence and/or return to care
• Demonstrated working knowledge and experience of the health care delivery system, the linkages between facility and community, and the network of community-based civil society organizations in South Africa;
• Demonstrated ability to liaise with government officials, executives of NGOs, FBOs, CBOs, the for-profit business community at district, provincial and national level towards optimising programme delivery
• Demonstrated written, presentation and communication skills in English and Zulu with other African languages utilised in Mpumalanga or KZN being advantageous

Personal qualities & Behavioural competencies

• Shows determination, drive and commitment to goals and desired outcomes as well as improving delivery of services. takes responsibility for work activities and follows through on commitments and on agreed implementation.
• Uses creative reasoning to design collaborations across and outside of the organization to address key underlying issues identified including design of client specific solutions
• Can integrate information from a variety of sources, and communicate it with clarity
• Results orientation
• Analytical thinking
• Integrative thinking
• Health System Awareness
• Monitoring and Measuring
• Planning and Organising

Capabilities

Winning, Enabling and Delivery of Projects

• Opportunity Development, Capture Management, Proposal Development, Organized, Disciplined, Analytical

People Leadership/Self Leadership

• Selections, Development, Delegation, Example, Self-Confidence, Independently responsible, Curiosity, Change Management

Strategic and Holistic Decision Making

• Governance and legal awareness, Financial acumen, Risk management, Strategic perspective

Relationship Management

• Institutional Representations, Taking the long view, Building common ground, Mutual respect, Responsiveness, Standing for the other, Engagement

BroadReach