Tech Officer: Business Analyst (western Cape Bellville))

Bellville, Cape Town, South Africa

Job Description


Business unit, Department, Reporting

Business Unit BCX - Operate
Department Customer First Centre
Job grade OP1

Core Description

Responsible for the analysis of the business function and processes as well as assist in the logical design of systems and databases for the business processes

Key Deliverables / Primary Functions

  • Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats
  • Construct workflow charts and diagrams; studying system capabilities; writing specifications
  • Improve systems by studying current practices; designing modifications
  • Recommend controls by identifying problems; writing improved procedures
  • Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions
  • Prepare technical reports by collecting, analyzing and summarizing information and trends
  • Perform daily, weekly and monthly reviews and analyses of current processes using operational metrics and reports
  • Suggest changes to management using analytics to support your recommendations. Actively participate in the implementation of approved changes
  • Create informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement
Core Functional Skills & Knowledge

Analytical and Problem Solving

Attention to detail

Business Analysis

Process Re-engineering

Customer and Business Needs Analysis

Core Behavioural Competencies

Learning & Researching

Delivering Results & Meeting customer expectations

Deciding & Initiating Action

Applying expertise & Technology

Planning & Organising

Minimum Qualifications

NQF 4: Grade 12 National Diploma

Additional Education -Preferred /Advantage

Experience

2 yearsxe2x80x99 relevant experience in Business Analysis and Technical Writing

Certifications

Professional Memberships in Relevant Industry

Level of Engagement & Span of Control

Client, Employees and Line Manager

Special Requirements / Employment Condition

Workplace / Physical Requirements

Billable

Full-time Client Based Position

BCXP

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Job Detail

  • Job Id
    JD1287302
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bellville, Cape Town, South Africa
  • Education
    Not mentioned