Job Description

ABOUT THE COMPANY

Telesure Investment Holdings (Pty) Ltd (TIH), is the holding company of some of South Africaxe2x80x99s leading financial long- and short-term insurance providers. Our portfolio includes South Africaxe2x80x99s most loved and recognisable brands such as 1st for Women, Auto & General, Budget, Dialdirect, Virseker and 1Life. Employee Benefits Administration via our Hippo Advisory Services, which includes health insurance, provident fund and group life administration. Hippo is South Africa's first comparison website and compares insurance, other personal finance products, travel, health, money, travel, cars from a range of South African brands. Wexe2x80x99re pioneers with a hunger for the best, bringing customer-focused innovation and service excellence to the financial services industry. Wexe2x80x99re an undivided team of diverse thinkers and doers who believe in leading through technology and pushing beyond limits.

JOB PURPOSE

Effectively and efficiently support the specific teams with operational requirements, maintain effective relationships with external partners and internal personnel through effective administrative activities to meet business requirements.

RESPONSIBILITIES

Administration

Produce, update, and provide best practice administrative support to the team and external partners. Ensure effective management of Manager's diary. Maintain records of the birthday calendar for Internal teams and external partners. Log technical issues on behalf of internal and external partners. Ensure Travel arrangements (Car Hire, Accommodation and Flights) are completed. Assist Human Resources with quality assurance of staff lists, data verification, and leave management. Initiate and monitor the administration of onboarding and/or offboarding processes to ensure that all processes are completed accurately, efficiently, and on time. Coordination of RE and STI courses.

Document Preparation

Prepare moderately complex documents using a variety of computer applications such as Microsoft Office. Also responsible for gathering and summarizing data for reports. Ensure the accuracy of commissions and ad hoc reports. Assist and support managers with the preparation of presentations. Collaborate and provide support for compliance documents. Ensure all documents are prepped and aligned to the requirements.

Stakeholder Engagement

Assist with stakeholder engagement by arranging actions, meetings, events, and supporting materials to promote stakeholder understanding and commitment.

Work Scheduling and Allocation

Design monthly schedule and, if necessary, assign work to managers to speed up office workflow and ensure high-priority tasks get done. Prioritise own workflow and ensure work is completed to the required standards of productivity, quality, and timeliness; use performance management systems to improve personal performance.

Budgeting & Costing

Track budgets and report variances to more senior colleagues. Maintenance of costs in the budget. Research and process online orders. Manage the process of reconciliation regarding the team procurement cards.

Personal Capability Building

Develop and maintain excellent process or technical skills by participating in assessment and development planning activities as well as formal and informal training and coaching.

TECHNICAL COMPETENCIES

Verbal and Written Communication

Use clear and effective verbal and written communication skills and provide technical guidance when required to express ideas, request actions and formulate plans.

Planning and Organizing

Plan, organize, prioritize, and oversee activities to efficiently meet business objectives.

Timekeeping for feedback.

Action Planning

Develop appropriate plans or perform necessary actions based on recommendations and requirements.

Reporting

Create relevant, lucid, and effective reports.

Computer skills

Support business processes by understanding and effectively using standard office equipment and standard software packages. Proficient in MS Office.

Data Management

Works under guidance (but not constant supervision) to acquire, organize, protect and process data to fulfil business objectives.

Numerical Skills

Use an understanding of numerical concepts to perform mathematical operations with guidance.

Attention to detail.

Applies concepts of knowledge / skill when being attentive to details.

EDUCATION

General Education

• Grade 12/ SAQA Accredited Equivalent (Essential)
• Secretarial and/or Administrative Qualification (Advantageous)

• 2 to 3 yearsxe2x80x99 work experience in a Team Assistant related role (Essential)
• Experience within Financial Services Industry (Advantageous)

Telesure Investment Holdings