Job Description

Job Purpose

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Provide specialist technical expertise and support across the organisation's Windows Server environment. This includes the design, implementation, maintenance, and optimisation of physical servers, virtual on-premises servers, and cloud-hosted Windows Server platforms. Ensure the overall stability, security, and performance of server infrastructure, enabling the organisation's systems to operate efficiently and reliably.

Key Responsibilities

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Perform regular Windows Server health checks. Conduct in-depth troubleshooting, fault finding, OS upgrades, and server migrations. Configure and troubleshoot Microsoft clustered environments. Investigate issues related to Active Directory (AD) and DNS. Configure SQL Server where required. Ensure all technical documentation is accurate, current, and accessible. Perform monitoring and logging using tools such as Dynatrace and Grafana. Optimise server performance and proactively identify enhancement opportunities. Validate and approve acceptance criteria before onboarding new servers into the environment. Conduct scripting and automation tasks to streamline operational processes. Use tools such as SCCM for packaging, patching, and scripting. Implement Infrastructure-as-Code (IaC) using

Chef

and

Terraform

. Enhance containerisation and orchestration capabilities across the environment. Participate in project planning, implementation, and end-to-end delivery. Continuously review existing processes to identify improvement or automation opportunities. Follow SDLC best practices and support governance standards. Engage with virtualisation teams (e.g., VMware) to support server lifecycle management. Ensure disaster recovery (DR) readiness and contingency planning. Conduct root cause and trend analysis to deliver sustainable solutions. Perform vulnerability management and remediation activities.

Technical Skills & Expertise

Extensive knowledge of Windows Server OS SQL Server configuration experience Cloud platform knowledge: Azure and/or AWS Strong scripting and automation capability (e.g., PowerShell, Python)

Qualifications

Advanced Diploma / National First Degree (NQF Level 6 or above) in IT or related field.

Experience

10+ years' experience in IT environments. Minimum 5+ years as a Windows Server / Systems Engineer. Windows Server experience and certification required. * Azure and/or AWS cloud experience and certification