to answer and redirect a high volume of calls in a timely manner. In this role, you are typically the first point of contact that an outside caller has with our organization, so it's essential for you to be professional and helpful at all times. You may also need to perform basic receptionist and data entry duties, such as checking in guests for appointments or registering patients upon arrival. Our ideal candidate has excellent phone skills and can stay calm in various situations to deal with requests or issues. It's also beneficial to have experience in a customer service-oriented role.
Please note by registering your details for this Talent Pool you acknowledge a potential, future relevant role within Tsebo Cleaning Solutions and that this is not an active vacancy. Our business recruits throughout the year, and job roles will become live at different times in different locations. By applying you will be considered for all similar roles in Tsebo Cleaning Solutions when they open
As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients
reduced costs, risk and complexities
together with
increased quality, efficiency and productivity
. We specialise in
Catering
,
Facilities Management
,
Cleaning and Hygiene
,
Pest Control
,
Protection
,
Energy
,
Procurement
,
Workspace Design
,
Engineering, Remote Camps
, and more.
Developing our people
- the heart of Tsebo - is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients' needs.
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to find out more about who we are in a nutshell.
Duties & Responsibilities
o Answer phones and redirect calls to the appropriate personnel in a timely manner o Keep a detailed record of call information o Fulfill various receptionist duties as needed o Perform data entry tasks
Qualifications
Grade 12 Certificate or Tertiary Certificate o Excellent phone skills o Top-notch communication and listening skills o Basic computer proficiency o Experience in a customer service role
Job Type: Permanent
Pay: R14000,00 - R22000,00 per month
Education:
Certificate (Preferred)
Experience:
Switchboard Operator: 1 year (Preferred)
Work Location: In person