Job Description

Job Purpose
Responsible to investigate and conduct gaming and non-gaming audits to evaluate and identify risks and ensure compliance with ICS and legislative requirements, in accordance with company standards and gaming regulations.
Key Performance Areas

• Conduct audits on gaming footage
• Completed relevant documentation and compiles details on results of analyses
• Communicates results with relevant management
• Follows up to ensure action taken on audits by stakeholders
• Reports the business exposure to risk
• Conducts investigations into identified anomalies and discrepancies identified
• during monitoring of video footage
• Liaising with gaming operations regarding investigative requirements
• Online submission and reporting of STRs to FIC
• Liaise with police and prosecuting authorities
• Maintain, update and evaluate the intelligence data base
• Maintain and update banned / excluded persons data base
• Provide input and assist with special investigations as requested by regulatory bodies, police, etc.
• Report all incidents and significant events to the relevant Stakeholders.
• Prioritize reports according to the severity of the incident.
• Capture relevant data on the EOB
• Compiles comprehensive reports where required
• Record and retain evidence
• Liaise and supports HR / ER with preparing the charges and documentation for cases for criminal and dishonesty/ misconduct cases as required
• Advises and assists management and HR on cases
• Interact and provide relevant support to external stakeholders such as regulatory bodies, police, etc. as required

Education

• Grade 12 or equivalent national qualification in gaming operations
• PSIRA C grade accreditation

Experience

• At least 1-year experience as a monitoring officer in surveillance preferably obtained in a gaming industry.
• Previous Auditing experience within the gaming industry will be advantageous.

Skills and Knowledge

• Problem Solving
• Collecting Information (listening; asking questions)
• Analytical skills
• Handling conflict
• Checking
• Attention to detail
• Following Instructions
• Emotional resilience
• Honesty in the handling of cash
• English verbal communication skills
• Investigations
• Surveillance auditing methodologies and reporting
• Use surveillance equipment
• Compliance procedures and regulations
• Basic responsible gambling principles
• Basic computer skills
• Ability to concentrate for prolonged periods of time

Equity
Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998, SISA internal recruitment policy as well as units employment equity plans.