Support Specialist
Job Description
As a Support Specialist, you will play a crucial role in ensuring our clients receive top-notch technical assistance and support for our cutting-edge software products. Your in-depth knowledge of networking technologies and industry-standard certifications will empower you to troubleshoot complex issues and provide prompt resolutions, leaving our customers delighted and satisfied.
Skills & Experience:
Solid knowledge of networking technologies, including N+, CCNA, CCMP, PPoe, FNO'S, and subnetting.
Previous experience in a technical support role, preferably within the software or technology industry.
Excellent communication and interpersonal skills, with a strong focus on delivering outstanding customer servicexc3xb0xc2x9fxc2x9axc2x80 Ability to troubleshoot complex technical problems and provide clear, concise solutions.
Availability to work flexible hours and occasional weekends to ensure 24/7 customer support coverage.
Qualification:
Relevant certifications will be beneficial
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Job Detail
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Job IdJD1246586
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCape Town, Western Cape, South Africa
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EducationNot mentioned