Job Description

BE PART OF THE WORLD'S LARGEST LOGISTICS COMPANY

Deutsche Post DHL Group is the world's leading logistics and mail company.
We're one of the world's largest employers, operating in over 220 countries and territories. We're Europe's largest postal service, partner for eCommerce and pioneers in secure digital communication. We're number one in contract logistics and international express delivery, and a leader in the forwarding business.
Join us and you'll be working for a global company that's focused on service, quality and sustainability, and using the power of global trade to connect people and improve lives.
And not just for our Customers, but for every member of our Group too.

At DHL Supply Chain South Africa, we're looking for...

Supervisor: Warehouse

Job Purpose:

To plan, co-ordinate, manage and report upon the work activities of the team providing effective communication, leadership, motivation, training and development. To direct, co-ordinate and plan the operation through effective scheduling of employees, planning of all functions, manage and control of employees and supervisors. To optimize all resources to ensure that the operation is managed effectively and that customer service standards are achieved and maintained. Ensure that all contractual KPI targets are achieved and maintained in accordance with the Service Level Agreement. To work in conjunction with the Managers to monitor, develop and allocate work to a group of subordinates in specific areas.

Key Responsibilities

Managing the operation. Meet and exceed operational service levels and manage the cost of labour. Drive and develop team culture. Delivery of Key Performance Indicators. Quality Control. Compliance with statutory and Company Policies and Procedure Compliance to Standard Operating Procedures. Active participation in stock counts i.e. Planning, Preparation and Physical counting of stock. Ensure daily and weekly workload planning and volume forecasting routines are accomplished. Pallets - Assist in Disputes for Chep raised by the Customers. Effective Leadership and Management of the operational and administrative teams. Delivery of safe, secure, clean and fair work environment for Team Members. Maximize accuracy, productivity and space utilization. HR Issues - Managing Industrial Relations. Ensure all Inbound loads are correctly put away and confirmed to a reserve location. Support and maintain the implementation of OMS on site. Maximize accuracy, productivity and space utilization. Translate, analyze and deliver customer needs through effective operations.

Performance Indicators

Achievement of operational performance as defined by customer contract and KPI's - timeline & accuracy. Achievement of personal development objectives. Customer satisfaction Health & Safety Record

Experience

+/- 5years Logistics / Warehousing experience Three (3) years' experience in a similar role and or environment Computer Literacy Communication Skills Ability to work within rapidly changing environment Deadline driven Administrative knowledge and skills Accurate data capturing Attention to detail Good written and communication skills Enforcement of Health and Safety procedures and identify hazards Achieve work targets and is willing to take on additional roles / responsibilities Ability to work under pressure SAP system Knowledge and Experience

Requirements

Matric - Essential Tertiary qualification (Logistics / business)-desirerable 3-year experience in a similar role and environment

Languages

* English - verbal and written.