Job Description

BE PART OF THE WORLD'S LARGEST LOGISTICS COMPANY

Deutsche Post DHL Group is the world's leading logistics and mail company.


We're one of the world's largest employers, operating in over 220 countries and territories. We're Europe's largest postal service, partner for eCommerce and pioneers in secure digital communication. We're number one in contract logistics and international express delivery, and a leader in the forwarding business.


Join us and you'll be working for a global company that's focused on service, quality and sustainability, and using the power of global trade to connect people and improve lives.


And not just for our customers, but for every member of our Group too.

At DHL Supply Chain South Africa, we're looking for...

Lead: Operations Team

Job Purpose

Assist with control and co-ordinate the timeouts and accurate movements within the DC. Support of effective daily running of the operation, manage resources and be able to make calculated decisions in times of crisis. Assist in effectively managing Inbound, Outbound, Dispatch and Quality areas on shift. Management of KPI's set by the client need to be met and sufficient reporting to support and drive the operational needs. Support in planning, coordinating, managing and reporting upon the work activities of the team providing effective communication, leadership, motivation, training and development. To assist with direct, co-ordinate and plan the operation through effective scheduling of employees, planning of all functions, manage and control of employees and supervisors. Assist with optimizing all resources to ensure that the operation is managed effectively and that customer service standards are achieved and maintained. Supporting in ensuring that all contractual KPI targets are achieved and maintained in accordance with the Service Level Agreement. To work in conjunction with the Operations Lead and Operations structure to monitor, develop and allocate work to a group of subordinates in specific areas.

Key Responsibilities

Drive and develop team culture Delivery of Key Performance Indicators Compliance with statutory and Company Policies and Procedures Assist with HR Issues - Managing Industrial Relations Support implementation and approaches to prepare and support individuals, teams, and leaders in making organizational changes that drives the business forward. Quality Control Compliance to Standard Operating Procedures Team Building and Morale Management Delivery of safe, secure, clean and fair work environment from Team Members Support in translating, analyses and delivering customer needs through effective operations Effective Leadership and Management of the operational and administrative teams Maintain appropriate information / reporting systems to monitor the depot performance on an ongoing basis. Manage Human Resource through management team, ensure appropriate levels of Human resources to meet business needs, performance issues, training and development, employee productivity and recruitment and retention of staff. Compliance with statutory and company policies and procedures Through Management team ensure compliance with statutory and company policies on Health and Safety Labour relations Legislative Environmental issues Including regular monitoring to ensure these areas are maintained at a high level of compliance." Support in daily or weekly workload planning and volume forecasting routines is accomplished Support in management of stock control procedures and continuously review to enable the daily reconciliation of theoretical and physical stock

Functional and Divisional Experience

Computer Literacy Communication Skills Ability to work within rapidly changing environment Administrative knowledge and skills Accurate data capturing Attention to detail Good written and communication skills +/- 4years Logistics / Warehousing experience Enforcement of Health and Safety procedures and identify hazards Achieve work targets and is willing to take on additional roles / responsibilities Ability to work under pressure SAP system Knowledge and Experience

Requirements

Matric Tertiary qualification in Logistics, Supply Chain Management, Warehousing and / or Business Management 2-year experience in a similar role and environment

Languages

* English - verbal and written.