Deutsche Post DHL Group is the world's leading logistics and mail company.
We're one of the world's largest employers, operating in over 220 countries and territories. We're Europe's largest postal service, partner for eCommerce and pioneers in secure digital communication. We're number one in contract logistics and international express delivery, and a leader in the forwarding business.
Join us and you'll be working for a global company that's focused on service, quality and sustainability, and using the power of global trade to connect people and improve lives.
And not just for our Customers, but for every member of our Group too.
At DHL Supply Chain South Africa, we're looking for...
Lead: Operations
Job Purpose
To maximize the performance of the operation by directing the daily, weekly, monthly activities, providing leadership, motivation, training and development of the workforce whilst adhering to the budget
Key Responsibilities
Adhering to the budget as agreed between DHL and Clients
Effective leadership and management of the operational teams
Ensuring a safe, secure, clean and fair work environment for team members
Team building and morale management
Ensure compliance to standard operating procedures
Maximize accuracy, productivity and space utilization
MHE and shuttle truck management
Management of overtime requirements and the overtime account
Management of casuals and the casual account
Consistently achieve established key performance indicators for productivity, accuracy and housekeeping
Ensure the timeous turnaround time for vehicles and export orders
Ensure correct number of staff allocated to the various operational teams and monitoring thereof
Ensuring excellent presentation of stock to inspectors / customers
Functional Competencies
Must have good knowledge of all admin processes
Must have a high level of understanding of all machinery, equipment and vehicles on site
Open communication - positive work environment and feedback - manage team dynamics
Develop relationships - maintain a positive environment and work ethic
Understand and focus on customer requirements
Solves problems and initiate solutions
Embrace the change process and come up with innovative ideas
Experience
Excellent Organizational skills
Ability to work well under pressure
Excellent communication skills, written and verbal
Excellent interpersonal, leadership, motivation and planning skills
Knowledge of health and safety requirements
4-5 Years experience in a Logistics and Warehouse environment
Computer Literacy
Working knowledge of vehicles and MHE
Team player / Customer focused
Languages
* English - verbal and written.
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