Job Description

Motus Toyota Kempton Park

currently holds a vacancy for a

Supervisor: Foreman

Reporting to the

Manager: Service,

this position requires someone to assist and advise technical staff, and correctly diagnose problems on vehicles. He/She must ensure that service and repairs are carried out to the highest standards of quality possible and to ensure Customer Satisfaction.

Distribute workload Ensure that work is completed properly and on time Monitor all work Control staff timekeeping Assist Technicians Ensure a productive and efficient working environment Test drive vehicles Handle Customer complaints Ensure consistent high quality work for all services and repairs Assist with diagnosis regarding customer problems Analyse comebacks Supervise staff using motivation, assistance and discipline Attend to warranty claims Ensure good housekeeping Ensure that safety measures are instituted and followed Ensure healthy and safe working environment standards are adhered to by all staff Ensure that workshop policies and procedures are adhered to Assist Manager and replace Manager if he / she is not available Assist Control, reception and administration Prepare quotations Assist Service Advisors with reception processes Perform any other reasonable duties which may be required from time to time

KNOWLEDGE, SKILLS AND QUALIFICATIONS:

Must have a minimum of Grade 12 Technical Diagnostic Skills Must have a valid driver's license Must have a clear Criminal Record Toyota Experience Qualified Motor Mechanic with relevant qualification * Must have Leadership and Time Management skills