Job Description

Lindsay Saker VW Edenvale currently holds a vacancy for a Supervisor: Foreman Reporting to the Service Manager the workshop Foreman is to coordinate, plan and deliver daily team tasks in the Repairs, Servicing and Support Services function, through the execution of pre-defined objectives as per agreed OEM standard operating procedures.

Position Overview

Specific Role Responsibilities

Ensure an optimal productive and an efficient team.

Ensure Quality workmanship delivered to customers.

Communicate technical information, challenges and decisions to customers.

Ensure engaged workshop staff.

Gearing of workshop

Development of employees and ensure required certification is in for the specific tasks.

Responsible for Health and Safety.

Admin functions- Check Job cards etc.

Manage workshop assets.

Qualifications and Experience

Grade 12/Matric.

Bilingual English and other recognised language.

Qualified Technician.

Computer Literacy.

Knowledge OEM and dealerships policies and procedures.

Knowledge of service core processes.

Supervisory/Management courses would be beneficial.

Previous relevant work experience as a Technician Clear Criminal Record

Achieve high levels of accuracy and attention to detail

Skills and Personal Attributes

Skills


Supervisory skills.

Customer Focus and Relationships.

Communication and Influence.

Computer Literate. - OEM System Use.

Market and territory Focus.

Brand alignment.

Professional and technical expertise in vehicle service and repair maintenance.


Knowledge


Plan and Gear workshop team according to available hours daily.

Assist technicians with diagnostic problems.

Test drive vehicles.

Supervise technical staff.

Communicate with customers on technical matters.

Oversee teamwork between Service Advisors, Booking clerk and Technicians.

Maintenance of hand tools.

Quality workmanship is rendered by technicians.

Manage apprentices.

Oversee correctness of job cards, clocking hours etc.

* Manage work in progress.