Job Description

At Ruby Digital, we're always on the lookout for curious, digitally minded people. If you're passionate about web design and digital marketing and want a fast-paced, innovative agency career, join us. With our ever-evolving tech and your talent, we'll deliver work that makes a real impact. Join the brightest, most curious minds across disciplines. Twelve years in, and the journey's just begun.

When you apply, please include the words

"I want to work for RubyWeb because ..." in your cover letter and explain the exact reasons that you have. Any applicants that do not include this will not be considered.

Correspondence will only be conducted with shortlisted candidates. Should you not hear from us within 3 days, please consider your application unsuccessful.

About us

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Ruby Digital is a multi-award-winning, 5-star-rated digital marketing agency with one of South Africa's strongest online profiles. We help ambitious brands grow revenue and market share through AI-enabled SEO - human expertise with AI to plan, create and optimise content for both classic search and generative engines (GEO) - alongside paid media and content.





With 10+ years' experience across 15 countries and four continents, especially the UK, North America, EMEA and Australia, we've delivered results in competitive sectors including iGaming, e-commerce, online tourism and education.




As featured on: BusinessDayTV - NEWS24 - SABC - IOL - BIZ COMMUNITY





We focus on long-term value and ROI, supported by continuous R&D to keep clients ahead. Our specialists deliver clear communication, transparent reporting and measurable outcomes online.

Our Values

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At Ruby Digital


Solutions are us and + we are better together,
+ we are lifelong learners,
+ we are practical optimists,
+ we are high achievers,
+ we are revolutionists.

About the role

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Ruby Digital is looking for a Success Consultant to join our team.



Our team is focused and creating value for our clients.


You will work on a diverse range of clients, delivering measurable return on investment and organic growth. You will be responsible for managing various projects, including client liaison, building relationships with clients on a client service level, campaign development, and management. You will work alongside SEO specialists, developers, social media managers, content writers and Google Ad experts to optimise the online presence of these clients.

You will be a great fit if:

You keep up-to-date with the latest news and insights from the online digital marketing industry - if you identify as a high-performance individual You show up on time, pay attention to details, think on your feet, ask for help when you need it, and consistently demonstrate respect for others and trust in your team.

Ruby Digital is a great place to work, with flexi-hours and the ability to do interesting work with varied clients.

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Responsibilities

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Liaise with both local and international clients regularly Lead monthly progress meetings with clients As the clients' dependable specialist in online marketing, develop and maintain meaningful relationships with clients on behalf of the agency Ensure a solid understanding of the client's environment, business goals, and best practices to recommend ideal solutions for desired business outcomes Work with Performance team to ascertain timelines and ensure tasks are planned, scheduled and diarised so that internal deadlines are met Ensure a smooth and timeous workflow of activities directed at your clients Facilitate scoping of client needs and prepare proposals/quotations for relevant opportunities to existing clients Monitor campaign success on Google Analytics and keyword rank trackers Actively test and analyse targeting criteria (keywords and audiences), ad creatives, landing pages, and bid strategies to drive results in line with campaign goals Coordinate and manage various digital marketing services for your clients Work under pressure and be fully adaptable to the ever-changing world of digital marketing Follow industry trends, drive innovation, and contribute to case studies, blog articles, and training, as well as define, monitor, and analyse trends Contribute to projects, process changes, and rollouts of the company

Attributes & Requirements

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You are passionate about marketing and helping companies grow You have experience in Digital Marketing, specifically SEO and Google Ads You are a fast learner with a great work ethic You have effective time management, project management, and organisational skills You have strong communication and interpersonal skills You have a positive attitude and a growth mindset

Minimum Requirements

You have a tertiary education in Marketing/Comms, Math/science, Data/Analytics Computer literacy (Microsoft Word/Google Docs and Excel/Google Sheets) Experience in an agency environment (minimum 2 years) Your own laptop/Desktop computer & internet that meets minimum specifications Ability and passion to educate less experienced team members Demonstrate resourcefulness and the initiative to lead advanced projects Comfortable with various CMS platforms and the ability to troubleshoot and solve various issues common with these systems Experience with tools like Asana, Google Analytics, Google Search Console, Google Data Studio & Google Tag Manager is advantageous, but is not required

Education

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Tertiary Education and minimum 2 years' experience in an agency environment

Benefits

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Competitive remuneration Package Remote working position = saving on transport and fuel increases Flexible work schedule = work/life balance Monthly virtual braais Monthly Social events Employee Growth Model = Aggressive Salary increases Award-winning culture High-learning & development rate & trajectory Your SAY - really MATTERS Monthly team reward Quarterly recurring client reward Annual profit participation (Based on overall company performance) Long-service awards from 3rd year Culture participation awards

Job Type

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Fixed-salary Permanent position