To grow a healthy potential Franchise Partner pool across RSA and Southern Africa. Assist the Development Manager and Store Development Manager in ensuring timeous openings of all new outlets / revamps / relocations and conversions . Assist the Development Manager in ensuring all franchise agreement and lease agreements run concurrently and are up to date . To provide support to our Franchise Partners timeously on development and new business queries
Job description
Track and maintain status records of potential sites
Track and maintain status records of potential franchise partners
Telephonic enquiries from prospective franchise partners
Response to questionnaires submitted on website
Liaison with prospective applicants
Invites to franchise presentation
Distribution of documents after presentation
Processing of full application forms
Conducting credit checks
Filing and general admin
Communicate and manage the process of document due dates for each project
Ensure all design brief information is accurate and includes the required documentation
Request and validation of quotes , assist with costing packs .
Placing orders and co-ordinating with vendors and suppliers
Follow up on delivery dates and deadlines that need to be met
Overseeing the entire payment process between Franchise Partners and Contractors/Suppliers
Accurate record keeping of invoices and payments to be saved in the Project Folder
Manage COC's by ensuring they are received timeously and copies are saved in the Project Folder
Following up on Council Plan approval and the relevant permits
Franchise Partner Support with regards to store maintenance queries - liaison between FP's and contractors when electrical, plumbing, painting, etc is required and is not part of an actual store build
Minimum requirements
Job Knowlege
Self-directed and able to work independently.
Exceptional communication skills (spoken, telephonic and written).
Able to manage conflict in a mature responsible manner.
Organised and systematic.
Detail orientated.
Able to function under pressure in a fast-moving environment.
Able to manage multiple projects.
Minimum Requirements
Computer Literate (Word, Outlook, Excel, Internet Explorer)
Degree/ Diploma in Management/Retail
* 3-5 year experience in a similar role
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