Job Description

Position Reports to: Manager: Information Technology Service

Division: Enterprise Design - Enterprise

Location: Pretoria

Advert Closing Date: 17 September 2023

About the Position

To identify, develop and implement effective integration designs that address business needs, by performing technical integration analysis tasks through specialization in understanding the business usage of information technology (IT) and helping technology add value to the business whilst understanding the technical architectures and platforms, as well as the IT capabilities and which applications in an organization deliver various capabilities, in order to continuously enhance service delivery.

Job Purpose

To provide specialist advice and deliver SARS Integration Design deliverables assigned to meet project and/or programme requirements.

Education and Experience

Minimum Qualification & Experience Required

Relevant Bachelor's Degree / Advanced Diploma (NQF 7) and 5 - 7 years' experience in an Integration/ Enterprise Service Bus (ESB) environment, of which 2 - 3 years ideally at functional specialist level

OR

Senior Certificate (NQF 4) AND Relevant IT Qualification / Certification - UML, SOA Certification, TOGAF, ITIL, COBIT, PMP or similar Project Management Cortication AND 5-7 years' experience in an Integration/ Enterprise Service Bus (ESB) environment.

ALTERNATIVELY
Senior Certificate (NQF 4) AND 10 years' Integration/ Enterprise Service Bus (ESB) experience.

Minimum Functional Requirements

Implementation experience in Integration Design, inclusive of * Integration Technologies(s)

• Modelling Tools (e.g. Rational Software Architect, Ms Visio, Rational Rose,).
• Integration Styles (Remote Procedure Call [RPC], Non and Managed File Transfers, Databases, API, Messaging, Service) Encoding, Message Exchange formats (XML, Flat Files, EDI) Quality of Service; Communication Protocols: (HTTPS, JDBC, MQ, IDOC, JMS, REST, SOAP, WSDL)

Job Outputs:

Process

• Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
• Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.
• Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
• Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
• Draw on own knowledge and experience to diagnose symptoms, causes and possible effects in order to solve emerging problems.
• Initiate process and procedural change, implement the change and provide guidelines and support related to new requirements as a result of the change.
• Plan for value-added process improvements, initiatives and services to deliver on operational strategy and objectives.
• Execute specialist input through investigation &opportunities within the product process including risk concern.
• Provide specialist input through the investigation of opportunities for operational and process product and risk optimisation.
• To attend Project meetings especially those essential to the designing of the Integration Solution.
• To produce all required Integration Design Artefacts that includes Logical Integration Document (LID), Technical Integration Document (TID), Schemas or related Data contracts, mapping documents assigned to them by senior resources.
• To identify Risks and recommend Risk mitigation and manage Risk related to Integration Design Delivery.
• To resolve complex Integration Design issues and conduct completed staff work that involves weighing alternatives in complex problems. Update the ICC Service Inventory when required with all required service-related information.
• To conduct troubleshooting on ESB Transaction Log on request.
• To send project-related communication and any other communication required in the Integration Design team.
• To support Senior Resources with any other Integration Design task assigned to them.
• To participate in internal review Initiatives that includes Process Improvement initiatives, strategic initiatives, and present solutions to internal SARS review Boards when requested.
• Responsible for overall Integration designs deliverables for assigned domain within Integration.
• Responsible for representing respective Integration domain at Project and/or programme meetings that includes Project schedule, Solution Architecture, Business Requirement Specification, Functional Spec review sessions, bug meetings, war-room, etc.
• Expected to be able to influence through communication plus ability to make complex decisions.
• To be responsible for raising and communicate project and Production Fixes issues, highlight project risks and escalate the issues for resolution where required.
• Responsible for making presentation on project issues and solution recommendations at management and project teams
• Accountable for delivery of the Logical Integration Design (LID) document, Schemas, Mapping documents, Technical Integration Document (TID) and any other required Integration Design artefact.
• Responsible for conducting LID review sessions to the Project team as well as handing over Integration Design artefacts to the internal Integration Development team.
• Responsible for strategic thinking within on domain around areas of efficiency, quality and innovation.
• Contribute towards providing expertise testing support at project/programme level as well as Prod-Fixes.
• Responsible for issue identification during testing and Production as well as making fixes required to remedy problems.
• Provide clear and timely account of issues as well as mitigating factors to prevent such from happening again.
• Expected to participate in Internal Review initiative to review as well as contribute to the internal body of knowledge and improvements.

Governance

• Comply to set governance and compliance procedures and processes related to an area of work and continuously identify and escalate risks.

People

• Search for, integrate and share new knowledge attained through formal and informal learning opportunities in the execution of your job.
• Drive own performance and development in order to achieve and improve on work outputs in line with required response time, quality and service delivery standards.

Finance

• Adhere to specified policies, standards, legislation and procedures to prevent wastage on resources, unauthorised expenditure and wasteful expenditure and report violations.

Client

• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service.
• Ensure client satisfaction by engaging and delivering a service that is consistent, seamless, and quick and error free.

Behavioural competencies

• Accountability
• Analytical Thinking
• Attention to Detail
• Building Sustainability
• Commitment to Continuous Learning
• Conceptual Ability
• Customer Service
• Fairness and Transparency
• Honesty and Integrity
• Organisational Awareness
• Problem Solving and Analysis
• Respect
• Trust

Technical competencies

• Business Knowledge
• Computer Literacy
• Planning and Organising
• Reporting
• System Thinking
• Data Collection and Analysis
• IT Knowledge
• Policy analysis
• Technical Expertise
• Verbal Communication

Compliance Competency

• GOC Confidential

Employment Equity

The Employment Equity policy of SARS will be considered as part of the recruitment and selection process and Persons with Disabilities are encouraged to apply. Successful candidates will be required to undertake an oath of secrecy, pre-employment screening, case study, pre-assessment, psychometric assessment and or vetting, and a declaration of private interest. The appointment is also subject to appropriate reference(s) and security clearance where applicable.

South African Revenue Service