Specialist, Functional Support
Johannesburg, GP, ZA, South Africa
Job Description
Job Overview
Business Segment:
Personal & Private BankingLocation:
ZA, GP, Johannesburg, 5 Simmonds StreetJob Type:
Full-timeJob Ref ID:
80437506A-0003Date Posted:
9/2/2025To maintain service and application stability, availability and reliability through the facilitation of the various Service Management processes and associated activities. To provide level two technical support coupled with business or domain knowledge to ensure continued and quality service across geographies. Interpret complex cross functional and multi-geography data and provide recommendations to improve technology resilience
Qualifications
Type of Qualification:
First DegreeField of Study:
Information TechnologyExperience Required
Delivery Enablement
Technology
5-7 years
Experience gained in providing level 2 technical support to an area of the business. Gain understanding and experience of the various disciplines within technology and how these relate to each other
5-7 years
Proven experience in application of service management processes and frameworks
Additional Information
Behavioural Competencies:
Articulating Information
Challenging Ideas
Checking Things
Developing Strategies
Documenting Facts
Technical Competencies:
Application Knowledge for Support
Application Support
Data Analysis and Inference
Documenting
Service Level Management
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Job Detail
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Job IdJD1502881
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJohannesburg, GP, ZA, South Africa
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EducationNot mentioned