Spec: Sales Account Management
East London, Eastern Cape, South Africa
Job Description
Business unit, Department, Reporting
Business Unit CCO
Department FSI / Retail & CPG / MIH / Public Sector / Coastal / Corporate Gauteng
Reports to ME Sales Account Management
Job Grade/Level S5
Core Description
Responsible for the management of the full sales cycle for defined vertical and customer base. Accountable to achieve or exceed the full revenue target.
Key Deliverables / Primary Functions
- Develop, review, communicate and monitor an effective client strategy as per the MSA methodology
- Design and execute on the account plan.
- Effectively manage the sales activities to meet agreed targets and corporate objectives within the agreed budgets
- Manage accounts by monitoring the level of client satisfaction at regular intervals or after each significant delivery of a product or service
- Drive a culture of accountability, management by objectives, and build a high-performance team driven by customer satisfaction
- Network and collaborate with colleagues to sell new enterprise solutions to existing clients to achieve growth targets.
- Ensure data quality and integrity on Salesforce is kept at the agreed levels.
Account Planning & Management
Customer Focus
Relationship Building
Sales Pipeline Management
Sales Strategy
Core Behavioural Competencies
Job Match
Persuading and Influencing
Presenting and Communicating information
Delivering Results & Meeting customer expectations
Relating and Networking
Achieving personal work goals & objectives
Minimum Qualifications
NQF 6: 3 year Degree/ Diploma/ National Diploma in IT/Engineering or Sales/Marketing
OR NQF 4: Grade 12
Additional Education -Preferred /Advantage
Experience
Minimum of 5 years' ICT experience in Account Management Role
Or
Minimum of 7 years' ICT experience in Account Management Role
Certifications
Professional Memberships in Relevant Industry
Level of Engagement & Span of Control
Level of engagement Engagement will all levels within the organisation, internal and external to the business.
Span of Control 0
Special Requirements / Employment Condition
Valid Drivers license
Required to travel locally and/or internationally
Workplace / Physical Requirements
Hybrid Remote Worker
Non-Billable
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Job Detail
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Job IdJD1463282
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationEast London, Eastern Cape, South Africa
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EducationNot mentioned