Job Description

We are seeking a dedicated and energetic Shop Supervisor to oversee the daily operations of our convenience store located at a busy petrol filling station. The successful candidate will ensure efficient store performance, excellent customer service, and compliance with all operational and safety standards.

Requirements

-? Fit, strong, and in good health
-? Literate in English and Zulu (spoken and written)

?

- Computer literate - Microsoft Word, Excel, Outlook, Email (Arch experience an advantage)

-?

Matric (with Mathematics preferred)
?- Tertiary education in inventory management or related field advantageous
-? Certificates in First Aid, Fire Fighting, and Food Hygiene preferred
-? Experience in marketing will be an advantage

Key Job Functions

? - Take notes and minutes during meetings.

?

-Work effectively as part of a team.

-? Supervise and manage shop staff.

-Prepare and manage staff duty schedules.

-Enforce the company's disciplinary code and procedures.

?- Monitor and oversee stock re-order levels.

-? Conduct regular stock and cycle counts.

-?

Ensure stock is correctly displayed by merchandisers.

-?Handle customer complaints professionally and promptly.

?-

Work efficiently under pressure and during peak periods.

?- Receive incoming stock, check for damages or shortages.

?-

Manage damaged stock and process claims accordingly.

- Maintain the cold chain and product freshness standards.

?- Record and track stock on hand
? Place and follow up on stock orders.

?- Ensure compliance with Health, Safety, Environment, and Quality (HSEQ) standards
? Maintain proper stock rotation (FIFO - First In, First Out)

Personal Attributes

?Strong leadership and communication skills.

?Detail-oriented and organized.

?Reliable, punctual, and accountable.

?Customer-focused attitude

?Ability to work flexible hours, including weekends and public holidays.

How to Apply

Send your CV, copies of qualifications, and references to:
jobs035@outlook.com
Closing Date: 26 October 2025

Job Type: Permanent

Work Location: In person