Job Description

RESPONSIBILITIES



To maximise policy sales and monthly written premium in a compliant and customer centric manner.



To be responsive, courteous and professional in dealing with theCompany's supporting lead providers and customers.



To execute the sales process with skill, knowledge, diligence and integrity.



To optimise each lead by selling additional products where these are available.



To use appropriate interpersonal skills and communication methods to gain acceptance of our products from potential customers.



To accurately identify the needs of the customer by asking effective questions and listening attentively.



Match benefits accordingly and demonstrate how a product satisfies their needs.



To understand objections and overcome them with an appropriate response.



Strive to become an expert in your field through observation and collaboration.



To continuously improve skills through practising areas identified for improvement.



To share ideas and insights with the team in pursuit of continuously improving the effectiveness of the sales team.



To be self-motivated, maximise productivity and able to manageone's time effectively when working from home.



REQUIREMENTS



QUALIFICATIONS



Matric



RE5 (Required)

FETC:

Short-term Insurance NQF4 or better (Required)



Meet the regulatory requirements (e.g. DOFA period, FAIS Fit &



Proper)



EXPERIENCE



3 years of call centre sales experience



2 year of Term Warranty/Service plan experience is essential



Fluency in English is essential plus one other official language.



SKILLS AND KNOWLEDGE



Sales Driven



Goal Orientated



Self-Accountability



Time Management



Excellent verbal and written communication skills



Computer literate



Needs Analysis skills



Attention to detail



Problem-solving



Adaptability to change



Stress tolerance



Resilience



Driven and motivated



Negotiation Skills



Compliance and Rule Orientated



Strong work ethic



Proactive



Deadline driven



VALUES



PASSION



We have a strong and barely controllable excitement for life, our work, the people we work with, and for ourselves. Our enthusiasm and positive energy lead to a strong bias toward action and strive for excellence!



CARE



We care deeply for ourselves, the people we work with, our customers, the communities we live in, the country we call home and the planet which hosts us!



INTEGRITY



We always do the right thing, even when nobody is watching!



GROWTH



We always strive to make a positive contribution on our journey to significance! We (us and the business) grow, because our people grow! Our curiosity drives Innovation and our resilience keeps us determined when the going gets tough! We have the courage to make decisions and to have the tough conversations.



DIVERSITY



We respect and cherish each other and listen to allopinions! We are all unique, which makes the "us" stronger! Throughcollaboration, we ensure that the whole is greater than the sum of its parts!



Between 3 - 5 Years