Title Service Desk Agent (MCG)
We are looking for Helpdesk Technician for our client that provides exceptional entertainment and phenomenal content from all over the world, to millions of households in sub-Saharan Africa, delivering an unparalleled viewing experience through cutting-edge technology and platforms. Ensure that the identification, logging, allocation, resolution of password reset and account lockout related incidents and requests, and correct allocation of tickets that affect the quality of service to the customers is carried out timeously and effectively and to the satisfaction of the client.
Key responsibilities:
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