Nexio
ROLE PURPOSE/FUNCTION The Provisioning Business Analyst operates within a business environment, with both operational and provisioning responsibility, supporting the delivery of GNP (Geographic Number Porting) and SME (Small and Medium Enterprise) telecommunications solutions. The role is responsible for ensuring provisioning…
ROLE PURPOSE/FUNCTION The Provisioning Business Analyst operates within a business environment, with both operational and provisioning responsibility, supporting the delivery of GNP (Geographic Number Porting) and SME (Small and Medium Enterprise) telecommunications solutions. The role is responsible for ensuring provisioning…
ROLE PURPOSE The VoIP Fraud & Technical Support Specialist is responsible for detecting, investigating, and resolving VoIP fraud incidents as well as providing advanced technical support for VoIP platforms. This role ensures service continuity, protects customers from fraud exposure, and…
ROLE PURPOSE The Service Analyst plays a pivotal role in enabling data driven service excellence across Vodacom Business Technology Solutions. This role supports proactive service management through advanced analytics, SLA governance, customer engagement, and continuous improvement. The ideal candidate combines…
ROLE PURPOSE The Problem Management Specialist is responsible for ensuring the consistent and reliable delivery of IT services while managing the lifecycle of all problems to improve overall service quality. This hybrid role combines service assurance oversight with proactive problem…
ROLE PURPOSE The Problem Management Specialist is responsible for ensuring the consistent and reliable delivery of IT services while managing the lifecycle of all problems to improve overall service quality. This hybrid role combines service assurance oversight with proactive problem…
ROLE PURPOSE/FUNCTION Provide comprehensive administrative and coordination support to Project Managers and the PMO team to ensure successful delivery of projects. This role focuses on maintaining accurate documentation, managing schedules, facilitating communication, and supporting governance processes, while adhering to Vodacom’s…
SUMMARY AND PRIMARY OBJECTIVES The Data and Configuration Analyst is responsible for providing administrative and technical insights from data, applications and systems. The role also requires the resolution and input of all user administration access to systems and permissions of…
ROLE PURPOSE The Problem Management Specialist is responsible for ensuring the consistent and reliable delivery of IT services while managing the lifecycle of all problems to improve overall service quality. This hybrid role combines service assurance oversight with proactive problem…
ROLE PURPOSE Drives all activities around the Hybrid Infrastructure solution area, including product management, certifications, presales, solution architecture, skills, solution development, channel management, sales and marketing. Will be responsible for ensuring the profitability of the Hybrid Infrastructure solution area, across…
ROLE PURPOSE The Business Analyst plays a pivotal role in driving operational excellence, customer experience, and digital transformation within the Service Management domain. This role is responsible for obtaining, analysing, and documenting business requirements, identifying process improvement opportunities, and enabling…
ROLE PURPOSE The Business Analyst plays a pivotal role in driving operational excellence, customer experience, and digital transformation within the Service Management domain. This role is responsible for obtaining, analysing, and documenting business requirements, identifying process improvement opportunities, and enabling…
ROLE PURPOSE The Business Analyst plays a pivotal role in driving operational excellence, customer experience, and digital transformation within the Service Management domain. This role is responsible for obtaining, analysing, and documenting business requirements, identifying process improvement opportunities, and enabling…
ROLE PURPOSE The Technical Officer is responsible for providing end to end technical support, fault resolution, and service assurance for Vodacom Business customers across multiple access technologies, including Fibre, Microwave, VSAT, LTE/3G, and SD WAN. The role ensures efficient management…
ROLE PURPOSE The Asset & Configuration Administrator is responsible for facilitating the lifecycle management of IT assets and configurations within the organization. This includes tracking and maintaining accurate records of all hardware and software assets, ensuring compliance with configuration management…
ROLE PURPOSE The Technical Officer is responsible for providing end to end technical support, fault resolution, and service assurance for Vodacom Business customers across multiple access technologies, including Fibre, Microwave, VSAT, LTE/3G, and SD WAN. The role ensures efficient management…
ROLE PURPOSE The Technical Officer is responsible for providing end to end technical support, fault resolution, and service assurance for Vodacom Business customers across multiple access technologies, including Fibre, Microwave, VSAT, LTE/3G, and SD WAN. The role ensures efficient management…
ROLE PURPOSE Nexio is a specialist ICT solution provider that helps clients build, support, and manage their IT infrastructures. We have operations in all 9 provinces across the country, over 200 clients and over 600 employees and as a Level…