Service Controller
Cape Town, Western Cape, South Africa
Job Description
A well established organization based in Durbanville, Cape Town, is looking to employ an experienced Service Controller to join the organization.
Suitable candidates will need to meet the following requirements:
- Matric Qualification.
- x2 years proven experience within an administrative role.
- Strong verbal and written skills to log calls and interact with clients, technicians, and suppliers.
- Proficiency in using call logging software and accurately categorizing calls for service and installations.
- Ability to source, order and track parts and consumables, ensuring timely delivery.
- Regularly providing feedback to management and compiling reports on service department activities.
- Timely communication with clients, keeping them informed about the status of their logged calls.
- Ensuring technicians submit job cards, accurately completing them, and updating the system accordingly.
- Booking couriers, performing stock takes, and maintaining accurate stock records.
- Monthly monitoring and recording of meter readings for relevant equipment.
- Regular reporting to the Service Manager, collaborating with team members to improve department efficiency.
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Job Detail
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Job IdJD1260196
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCape Town, Western Cape, South Africa
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EducationNot mentioned