Job Description

Our client in the financial service sector based in Bloemfontein, is looking for a Service Consultant to join their company. Requirements:

• Matric/Grade 12
• 3 Years' Experience in Servicing (Short Term Insurance)
• FAIS Credits (min 30 credits in short term insurance if date of first appointment is before 2010); or if date of first appointment is on or after 01/01/2010, a full recognized qualification as per the FSCA qualification list.
• FAIS Regulatory examination for Representatives (RE5)
• 12 CPD (continuous professional development) points

Responsibility:

• Servicing of dedicated client portfolios
• Credit control/Unpaid Debit Orders/Account Queries
• Maintaining and building client relationships
• Delivering excellent client service
• Maintaining and improving agreed client service levels
• Thorough knowledge of short-term insurance products
• Retention of current client portfolio
• Growing current client portfolio
• Identifying cross selling opportunities and providing leads.
• Assist clients with claim forms and queries.
• Day to Day management/assistance to clients and ensuring portfolio profitability.
• Underwriting on multi claimants/high loss ratio clients
• Processing of Renewals

Job Type: Full-time Ability to commute/relocate:

• Bloemfontein, Free State: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have your own car and driving licence?
• Do you have a matric or equivalent qualification?
• Do you have FAIS Credits (min 30 credits in short term insurance if date of first appointment is before 2010); or if date of first appointment is on or after 01/01/2010, a full recognized qualification as per the FSCA qualification list?
• Do you have FAIS Regulatory examination for Representatives (RE5)?
• How many years' of Servicing experience do you have in Short-term insurance?

Education:

• High School (matric) (Preferred)