Service Advisor

Burgersfort, Limpopo, South Africa

Job Description

Key Responsibilities:

  • Greet customers and assess their vehicle service and repair needs.
  • Open job cards, prepare cost estimates, and obtain customer authorisations.
  • Liaise between customers and technicians throughout the repair process.
  • Ensure all service documentation and invoicing are completed accurately.
  • Follow up with customers on vehicle status and post-service satisfaction.
  • Promote service plans, accessories, and value-added products.
  • Maintain high levels of customer care and professionalism at all times.
Requirements:
  • Minimum 3 years' experience as a Service Advisor within a franchised dealership.
  • Strong technical understanding of motor vehicles.
  • Excellent communication and customer service skills.
  • Proficiency in Automate / Evolve / Kerridge or similar DMS systems.
  • Valid driver's licence and clear criminal record.
The ideal candidate will be a motivated team player with a passion for delivering exceptional customer experiences and ensuring smooth workshop operations.

Skills Required

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Job Detail

  • Job Id
    JD1572169
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Burgersfort, Limpopo, South Africa
  • Education
    Not mentioned