Job Description

G4S Secure Solutions (SA), a leading provider of integrated security management solutions, has a vacancy for a Senior Technician based at our operations in Lydenburg, Mpumalanga, reporting to the Branch Project Manager.


The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the pursuit of the achievement of the goals of the organisation, and understanding the role which the Senior Technician plays within a successful business unit. The incumbent will be expected to be results driven and to live the values of the organisation.

We welcome applications from all suitably qualified candidates, but SA citizens will have a distinct advantage

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G4S has been made aware of phishing scams where someone has used the G4S brand to try and extort money from others in exchange for fictitious valuable assets/ employment opportunities.

If you receive an email offering to transfer money or valuable assets to you from a person who claims to work for G4S please be aware this could be a scam.

If you receive an email from someone claiming to work for G4S and you think it could be a scam, please let us know by contacting us at dataprotectionreport@g4s.com

Main Responsibilities

Effective management and administration of the technology contract to ensure sound financial performance

Plan and manage SLA contracts with a focus on maintenance, sustainability, cost effectiveness and labour.

Contract Margin Management

Billable hours Job Cards Cost Timelines/Goals

Effective management of staff

Effective Organization

Proper allocation of staff to work flow and job requirements. Coordinate with Office around work requirements Monitor daily tasks Train and upskill subordinates

Leadership

Staff motivation levels Evaluate staff performance Ensuring that acceptable standards of behaviour at work are maintained by all subordinate employees, as required by G4S's code of conduct and disciplinary code.

Effective management of operations

Co-coordinating the Maintenance/Project process flow and activities that has a direct/indirect impact on the outcome and success of contract/project. Plan and coordinate daily tasks and subordinates, with close monitoring of standards and hours.

Client retention and customer service levels

Maintenance of positive customer relationships

Quality Management/Ops Process management - adherence to quality standard

Conduct and oversee quality controls and inspections

Health and Safety

Participate in the design/ development/ review/ implementation and monitoring of the departmental safety plans for each year Participate in safety forums created by the company for example safety meetings and safety talks Report all safety incidents to the relevant people Discuss all safety incidents Follow-up on any activities assigned through safety meeting/committee/representative/management Attend safety education and refresher programs Comply with safety policies and procedures at the workplace Distribute safety information as and when required

Qualification and Experience

Grade 12 / Matric Equivalent Valid Drivers Licence Formal Technical Training advantageous 3 -5 years Electronic Security Services /Maintenance experience

Extensive experience with regards to implementation of the following systems:


I. CCTV


II. Access Control Focussed


III. Intruder Detection

Software Knowledge Level

Broad knowledge of Time and Attendance. Broad knowledge of Access Control. Basic knowledge of CCTV Strong knowledge base on communication protocols i.e. TCP/IP. Strong Computer literacy and proficiency.

Hardware Knowledge Level

Broad knowledge of Time and Attendance Hardware Broad knowledge of Access Control Hardware. Basic knowledge of CCTV Basic knowledge of Alarms Basic knowledge of Electric Fencing Broad knowledge of Gate Motors Basic knowledge of Intercoms Basic knowledge of PA systems Strong knowledge base on communication protocol wiring i.e. CAT5.

Skills and Attributes

Proficient Computer Literacy (Google Workspace / Microsoft Office Dealing with changing circumstances Supporting and working with others Delivering objectives Acting professionally Delivering great customer service Sharing and co-operating Driving change * Customer Thinking