Job Description

Job Title: Senior Technical Manager: Service Support

Company: Komatsu South Africa

Division: Head Office

Department: Komatsu AH

Reference Number: 6862

Salaried: C4

INTRODUCTION:

Komatsu South Africa has an opportunity for a Senior Technical Manager: Service Support to join the Mining Division based at the Head Office, Germiston. The successful candidate should have a Degree/ Diploma in Management with 10 - 15 years related work experience in the Mining and Construction industry providing product support and planning technical projects. SAP experience is an essential requirement for this position.

QUALIFICATIONS:

Degree/ Diploma in Management

EXPERIENCE:

10 - 15 years related work experience in the Mining and Construction industry

Product Support

Technical Project Planning

SUMMARY DESCRIPTION OF JOB ROLE:

• Leads and directs short term operational plans & policies impacting the technical engineering support function
• Leads implementation of structures, resources, systems and marketing aligned with strategic direction
• Submits strategic planning progress report to the Divisional Executive
• Directs, guides and evaluates the work of the direct reports and specialist team
• Reports on regional performance results and achievement of agreed objectives
• Plans and prepares for the annual budgeting process in accordance within the relevant financial policies and procedures
• Identifies and manages business risk and facilitates continuity of regional business
• Oversees implementation of supplier management and procurement policy and procedures
• Analyses and approves monthly reports related to outsourced services
• Liaises with and fosters sound ethical stakeholder relationships in the region
• Investigates and inspects safety compliance issues by identifying issues and providing hazard analysis and assessments
• Maintains & coordinates the emergency response program
• Monitors working conditions on site and evaluates risk
• Monitors the safe operation of machines by certified staff
• Engages with internal stakeholders with regard to large scale technical projects
• Remains abreast of product ranges at customer sites which require major interventions
• Leads and directs quality of technical service with regard to large scale technical projects
• Engages with Operations staff both locally and in cross border regions with regard to Technical Service Support

[Not translated in selected language]

Recruitment and selection processes are managed according to Komatsu's B-BBEE policies

Internal applicants receive preference

Candidates will be expected to pass a relevant medical examination, and agree to verification checks

Only online applications will be considered

Komatsu South Africa (Pty) Ltd complies with the protection of Personal Information Act 4 of 2013. By submitting your application, you give us your express and informed consent to process your personal information for recruitment purposes.

Komatsu