Job Description

The ideal person is someone who knows short term insurance inside out and can independently manage a portfolio across personal and commercial lines with minimal oversight.
Key Responsibilities:

• Administer and manage short term insurance policies (personal, commercial, and corporate lines)
• Handle full policy lifecycle: new business, endorsements, renewals, cancellations, and amendments
• Perform risk assessments and underwriting on new and existing business
• Manage end-to-end claims processes with minimal supervision
• Ensure compliance with regulatory and internal governance standards
• Provide high-level client service, including technical advice and policy clarification
• Liaise with underwriters, insurers, and clients to ensure accurate cover and risk management
• Maintain accurate policy records and documentation on internal systems
• Support brokers with complex queries and escalate risks where appropriate

Requirements:

• Matric
• RE5 certification (non-negotiable)
• NQF Level 4 or 5 in Short Term Insurance
• Class of Business (COB) certification in both Commercial and Personal Lines
• Minimum 5 years of experience specifically in Short Term Insurance, with a strong focus on underwriting
• Proven ability to assess risk and apply underwriting criteria to personal and commercial portfolios
• In-depth knowledge of insurance regulations, policy structures, and claims processes
• Excellent attention to detail and ability to work independently
• Strong communication and interpersonal skills
• Computer literate experience with multiple insurance systems is advantageous

Apply:
Interested candidates should submit their detailed CV, a cover letter, head and shoulder photo, and relevant certificates.