Job Description

SUMMARY:
Our client is seeking a highly skilled Senior Packaging Consultant to join their team in Durban South. The ideal candidate will hold a Bachelor of Commerce (B.Com), National Diploma, or equivalent qualification with a strong focus on consumerism, business, and retail. A solid background in B2B sales, along with proven experience in data extraction, analysis, and evaluation, will be highly advantageous. A deep understanding of consumer behavior and packaging within the plastics industry, combined with strong business acumen and proficiency in Microsoft Office (Word and Excel), is essential for success in this role.
POSITION INFO:
A recent professional profile photo is to accompany your application
EMPLOYMENT TYPE : Permanent
SECTOR : Manufacturing / Packaging
BASIC SALARY : R800 000 per annum
START DATE : A.S.A.P / Immediate
REQUIREMENTS:

• Bachelor of Commerce (B.Com), National Diploma, or a similar analytical and commercial qualification, with a focus on consumerism, business, and retail understanding
• Work experience (preferably in the plastic packaging industry)
• Experience or exposure to sales within a B2B environment
• Strong data skills, including data extraction, analysis, and evaluation (experience advantageous)
• Understanding of consumers and packaging in the plastics industry
• Solid business fundamentals and practical operational knowledge
• Knowledge of supply chain processes
• Proficiency in Microsoft Office (Word and Excel)
• Commercial understanding
• Facilitation skills
• Negotiation skills
• People management skills
• Conflict management skills
• Relationship development and maintenance skills
• Strong verbal and written communication
• Numerical and verbal reasoning skills
• Good listening skills

DUTIES:
Develop Customer Relationships and Knowledge:

• Identify and engage with new and existing customers to understand their needs.
• Implement relationship-building techniques to ensure customer and

retention. * Promote and market the company value proposition effectively.
Service Delivery:

• Ensure a high level of customer service is consistently maintained.
• Provide customers with detailed knowledge of the company's products and solutions.
• Anticipate customer challenges and opportunities and implement proactive solutions.
• Handle customer complaints and queries in line with company policy
• Facilitate smooth progress and flow of customer projects.

Administration and Reporting:

• Complete all required administrative tasks and reports, including but not limited to:
• Daily logging of client meetings
• Weekly log sheets
• Submission and follow-up of quotes
• Weekly estimates
• CCR (Customer Complaint Report) logging and follow-up
• Review of back-orders and customer stock control
• Annual budgeting
• Pre-production and rough order submissions
• Ad hoc reporting as requested by management

Self-Management:

• Effectively plan personal time on a daily and weekly basis.
• Set personal performance goals and create an actionable plan to achieve them.

Self-Development and Growth:

• Conduct realistic assessments of personal strengths and areas for development and take action to address any gaps.
• Continuously develop knowledge and skills relevant to the role.
• Stay informed about industry innovations and technical advancements to support personal and company growth.
• Demonstrate teamwork, cooperation, and leadership in all professional interactions.
• Maintain high standards in product and service quality.

General:

• Ensure your team knows where to access key information in your absence.
• Understand and uphold the company's principles, values, and standards.
• Act as a role model through professional behavior and work ethic.
• Accept that additional tasks may be assigned by management based on operational needs.

HOURS:

• Monday to Thursday: 08:00 - 17:00
• Monday to Friday: 08:00 - 15:45

Should you meet all the requirements, apply on our website at