Job Description

Job Purpose

• To develop and monitor the implementation of the Operational & Enterprise Risk Management Frameworks in Nedbank Client Service & Digital, in compliance to regulatory requirements and in alignment to international best practice.
• The scope of the accountabilities of the role will extend to the risk support of the 2 digital business units in CSD, namely the CIB Digital Office and the Client Experience and Design units, as well as the Client Delivery business unit.
• The role will assume full leadership and management accountability for the risk team that provides support to this business portfolio (Digital and Client Delivery)

Job Responsibilities

• Planning and execution of the implementation and maintenance of the ORMF and ERMF within the business the role is accountable for
• Contribute to the development and delivery of strategies and annual business plans of key stakeholders
• Develop and maintain partnerships with stakeholders to facilitate the accomplishment of their operational risk objectives.
• Obtain buy-in for developing new and/or enhanced processes that will improve the functioning of stakeholders' businesses.
• Become a trusted advisor to, and influence decision making of stakeholders by providing an advisory service, guidance and support on operational risk management practices.
• Provide input into the enhancement of the Operational Risk Management Framework (ORMF), methodologies, policies, processes and provide guidance to address operational risk challenges in Nedbank and its subsidiaries.
• Investigate and analyse major operational risk losses and control breakdowns.
• Improve the effective and relevant reporting and analysis of internal and external operational risk loss data.
• Review the outcome of operational risk practices of stakeholders.
• Engage with stakeholders to understand their operational risks.
• Collaborate and maintain relationships with all relevant stakeholders.
• Build and maintain relationships with relevant regulators and other assurance providers.
• Identify, analyse and respond to the impact of regulatory changes and potential future operational risks.
• Identify opportunities to influence the improvement or enhancement of business processes, methodologies, models, security and digital systems and controls
• Drive compliance to digital policies and standards within the relevant business units.
• Review and provide input into specific Digital Technologies, frameworks and standards.
• Participate in proof of technology and proof of concept where needed.
• Review digital technology standards in line with cluster specific requirements and engage relevant stakeholders accordingly
• Work with the business to develop processes and procedures to ensure digital policies and standards are integrated; and
• Assist business with incident management related to digital incidents
• Stay abreast of developments in all relevant fields of expertise, ensuring personal and professional growth
• Identify training courses and career progression opportunities to improve personal and professional capability.
• Ensure all personal development plan activities are completed within specified timeframe.
• Share operational risk related knowledge, resources and practices with staff, team and stakeholders.
• Provide guidance and mentoring to the CSD Operational Risk team wrt the development of the teamxe2x80x99s digital risk management skills
• Effective people management to ensure a fulfilled and content workforce

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Professional Qualifications Hons - IT/Computer Science/Informatics HDip/Degree

Preferred Certifications

• Certified in Risk and Information Systems Control (CRISC)
• Certified Information Systems Auditor (CISA)
• Certified Information Security Manager (CISM)
• LEAN/ SIX SIGMA /CBAP - Business Analysis
• SAFE/Agile
• Leading SAFe/SAFe DevOps/Lean Portfolio Management

Minimum Experience Level

• 5 - 8 yearsxe2x80x99 experience in Operational Risk or closely related disciplines
• 5+ yearsxe2x80x99 experience in IT/Digital risk management (Advantageous)
• Proficient understand of Agile and SAFE frameworks and principles
• 8-10 yearsxe2x80x99 experience in banking
• People Management Experience

Technical / Professional Knowledge

• Cluster specific operational knowledge
• Banking product knowledge and procedures
• Communication Strategies
• Governance, Risk and Controls
• Operational risk management
• Principles of financial management
• Principles of project management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Microsoft Office Suite
• System Development Life cycle(SDLC)
• Information Security terms and definitions
• Intermediate to Advanced understanding of computer concepts
• SEC/DEV/Ops Principles
• Understanding of IT Frameworks and concepts xe2x80x93 COBIT, ITIL etc.
• Robotics Process Automations
• Understanding of disruptive technologies
• Report/Business writing skills

Behavioural Competencies

• Adaptability
• Building Partnerships
• Communication
• Decision Making
• Stress Tolerance
• Technical/Professional Knowledge and Skills

Please contact the Nedbank Recruiting Team at +27 860 555 566

Nedbank