Senior Manager Regional Marketing.regional Operations Commercial Operations Sa

Johannesburg, GP, ZA, South Africa

Job Description

Mission/ Core purpose of the Job


To drive the execution of Brand and Marketing (B&M) strategies at the


regional and segment level, translating central strategic direction into


localized, impactful initiatives.


While the centre focuses on strategy development, brand governance,
and national campaigns, this role ensures the effective implementation,


customization, and operationalization of these strategies within the


regions.


The role is accountable for delivering Go-To-Market (GTM) execution for
B2C (prepaid, postpaid, residential, youth, fintech) and B2B (enterprise)


segments, enabling market share growth, customer engagement, and


revenue generation. Additionally, the role provides hands-on leadership


across trade marketing, sponsorships, events, media planning, PR, and


digital marketing, ensuring all activities align with central direction while


meeting unique regional needs and market dynamics.


By bridging the gap between the central B&M function and regional
execution, this role ensures regional marketing initiatives are locally


relevant, operationally agile, and deliver measurable business impact.
Key Activities & Responsibilities


Strategy Development and Execution


Act as the architect of the Regional marketing strategy for the region to grow market share, product adoption, customer loyalty and
continuously improve NPS and Brand Health in the region. This includes working with central team, regional head, and BU leadership


to adapt and execute GTM strategies based on local market conditions.


Develop and implement regional B&M strategies that align with segment and central strategic goals. Deliver end-to-end Go-To-Market (GTM) plans for products and services in B2C (prepaid, postpaid, residential, fintech, youth) and
B2B segments.


Work closely with central B&M, business unit leaders (Consumer, Enterprise, Residential, Fintech), and regional leadership toensure
successful strategy execution.


Drive the regional media planning and buying strategy, sponsorships and events in line with centre Drive the digital marketing and social media strategies within the region in line with centre Formulates plans and strategies to continuously improve NPS in the region based on the understanding of the key drivers of NPS Ensure regional alignment and brand governance, compliance, and consistency across all regional marketing initiatives.
Regional Marketing Delivery Leadership


Analyses marketing data and the marketing metrics achieved such as brand health and NPS. Lead a team to effectively execute on GTM plans and Channel and Trade Marketing initiatives. The team is responsible to deliver
comprehensive marketing support to consumer, enterprise, residential and FinTech business units, aiding operations through


initiatives such as trade marketing, sponsorships & events, media planning and buying, corporate affairs & PR etc. to achieveBrand


Health, market share, product adoption, and customer loyalty in the Region.


Continue to drive trade marketing initiatives to support regional operations and increase product visibility against measurable KPI's
such revenue, market share, customer acquisition, retention, churn, NPS, Brand Health, etc.


Lead the planning and execution of regional sponsorships, events, and corporate affairs/PR efforts to improve brand affinity and
community engagement in the Region. Collaborate with internal teams, channels, and external partners to deliver high-impact


activations.


Collaborate with cross-functional teams to deliver integrated and aligned marketing solutions. This includes maintaining strong
interlocks with CX team to identify customer preferences in order to build marketing plans and solutions around these.


Develop and maintain media & PR relationships and corporate affairs within the region Drive awareness and visibility for MTN's local CSI initiatives in the region Define and track KPIs for all regional B&M initiatives, ensuring alignment with central targets. Report on the effectiveness of campaigns, events, and trade marketing initiatives, identifying areas for improvement. Key Activities & Responsibilities


People Leadership and Management


Lead, mentor, and manage multifunctional segment teams providing coaching, guidance, and performance evaluations. Develop and maintain a high-performance team that consistently meets or exceeds targets. Review the team's performance against
agreed KPIs and drive plans for improvement.


Foster a culture of collaboration, continuous improvement, and customer-centricity within the team. Set integrated goals and objectives for the team in order to achieve a future-focused, future-fit high-performing organisation. Provide technical, procedural and policy guidance to staff, colleagues , partners and vendors. Attract, develop and retain appropriate talent. Build talent by identifying and developing new leaders for the respective environment Set KPIs and provide regular performance feedback through a well-defined and implemented performance review programme. Develop and implement a training plan to build and develop skills within the team. Enable and model healthy employee relations and collaborative teamwork. Manage diversity, develop, and embed an Employment Equity plan for the business area. Contribute to building a culture of continuous evaluation and improvement. Drive a culture of high performance, accountability and
consequence management


Act as an ambassador for the team by living the values and vital behaviours and changing and influencing employees' behaviour Job Outcomes / Results


End to end B&M initiatives, brand consistency,
governance, compliance and strategy execution


in the region in line with centre


Go To Market activities in the region for
prepaid, postpaid, residential, youth, fintech


B2B marketing activities in the region for
enterprise offerings


Marketing communications, coverage of
sponsorships and events for both high value


and high-volume segments


Channel marketing for segment growth in
region


Support and drive digital marketing efforts in

Go To Market Strategy Expert


Brand Management Expert


Cross functional Leadership Expert


Digital Marketing Expert


Commercial Acumen Expert


Analytical Expert


Problem Solving Expert


Customer-Centricity Expert


Supporting Competencies Level


Decision Making Expert


Communication Expert


Presentation and Facilitation Expert


Influence and Negotiation Expert


Education, Skills and Experience


Education


4-year tertiary qualification in relevant or
related field


MBA / Masters Advantageous
Experience


Min 7 years of experience in Brand and
Marketing, with at least 3-5 years in a


leadership role.


Proven experience in executing Go-To-
Market (GTM) strategies for B2C and B2B


segments.


Experience managing trade marketing,
sponsorships, events, and digital marketing


initiatives.


Demonstrated ability to manage regional
marketing operations and align activities to


central strategies.


Industry experience in telecommunications
or a related sector is preferred.


Worked across diverse cultures and
geographies advantageous


Skills


Interlock Management and Cross-Functional
Governance


Analytics and Interpretation Marketing Strategy Development GTM Planning and Execution Media Planning and Buying Platforms Trade Marketing and Channel Strategy * Event Management and Sponsorship Coordination

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Job Detail

  • Job Id
    JD1418296
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Johannesburg, GP, ZA, South Africa
  • Education
    Not mentioned