Job Description

General

Job Title Senior Manager: Compliance
Job Category Financial & Accounting
Location Kwa-Zulu Natal
Employment Type Permanent
Area Durban
Bee status Include All
Salary Market Related
Min Salary Not Set
Max Salary Not Set
Expiry Date 30th September 2023
Deadline Date 30th September 2023
Experience Experience Required

Introduction

A leading financial institution based in Durban is seeking a Senior Manager in Compliance to join their dynamic team and add value to the internal business units. The role also leads investigations of suspicious activities and complaints received from the clients, regulators, and different ombuds; and pursues corrective actions; and notify authorities, as necessary. Additionally, the Senior Manager stays informed on changes to all related regulations.

Description

1. Developing, implementing, and managing group compliance program

• Compliance Risk Management with current legislation, identifying and assessing compliance risks to the Group including oversight of the Insurance companies;
• Keeping up to date with legislation, regularly examine changes / industry trends and changes, raise awareness of changes and implementation of legislation in SA by implementing guidelines to staff;
• Interpret and clarify legislative changes;
• Policy and Process formulation / review/ implementation - developing guidelines, manuals, procedures, internal controls to support business;
• Maintain compliance database of regulations included in the compliance universe, procedures (i.e.. annual compliance plans), and monitoring activities;
• Issue corrective action recommendations to management when compliance deficiencies are found and followed up to ensure corrective action is accomplished i.e.. POPI Data breaches.
• Ensuring accurate record-keeping of compliance management.
• Timely identification and up skilling in all new legislative developments/requirements impacting the group and communicating requirements to impacted business units. Ensure timely submission of regulatory requests, returns or profile changes (including Promotion of Access to Information Act (PAIA))
• Ensure timely responses to third party requests in terms of PAIA.

2. Overseeing the Compliance Monitoring which includes development of Compliance Monitoring Programmes for:

• FICA - AML/TF (Anti-money laundering legislation)
• Protection of Personal information Act (POPI - Data Privacy Legislation)
• Consumer Protection Act
• National Credit Act (NCA)
• Financial Advisory Intermediary Services Act (FAIS)
• insurance PPR's (Policy Protection Rules) - oversee compliance and monitoring of Long-Term Insurance Company and Short-Term Insurance Company.
• Treating Clients Fairly (TCF - Supervisory Outcomes) and Conduct of Financial Institutions Bill (COFI) implementation.
• Manage adherence to the compliance framework and Annual Monitoring Plan of the Group.

3. Relationship with regulatory bodies

• Provide support with statutory registrations with regulatory bodies, drafting of business and compliance process descriptions for regulatory registrations, recordkeeping, and changes in relation to registrations, acting as key contact person for key regulatory bodies.
• Provide leadership and support to staff responsible for the handling of complaints from regulators, supervisory bodies, ombuds, input into complaints received from or on behalf of consumers, drafting of appropriate responses to high risk/high volume complaints to reduce exposure to unacceptable levels of risk, ensuring complaints trends are recorded, complaints register is maintained, training in relation to technical issues
• Input and development of policies in line with applicable regulation, corporate culture, and standards
• Engaging with industry bodies, ombuds and other stakeholders through formal, workshops and individually
• Participation in submission of regulatory reports, information requests, participation in research and survey questionnaires and process, feedback on specific items of a regulatory nature.
• Maintaining Industry Regulator, Ombudsman and Stakeholder interactions

4. Creating and coordinating proper reporting channels for compliance issues

• Ensure that there are proper non-compliance reporting channels for staff and external parties;
• Ensure non-compliance incidents, complaints, data breach incidents and PAIA requests registers are maintained where applicable.
• Ensuring that compliance reporting takes place at suitable intervals and in an appropriate format for the reporting of outcomes of monitoring reviews, controls implemented to executive management, the Audit, Risk and Compliance Committee, relevant Board Meetings and Audit Committee meetings of the managed entities and other stakeholders (eg. funders, business partners, shareholders etc.)

5. Trusted advisor to the Group on regulatory compliance matters.

• Business support in terms of exchange control regulation queries and facilitate any complaints.
• Providing trusted support, guidance, and advice to all departments on compliance matters.
• Liaising with panel Attorney's for any assistance to complex matters.

6. People Management

• Provide coaching, direction and guidance to staff in all areas on responsibility; Ensure that people practices are relevant and contemporary so as to achieve an Employer of choice status, and improve lower scoring areas in annual climate survey
• Provide regular performance feedback to staff and complete performance management feedback

7. Training and awareness (Coordinating and scheduling required compliance training for staff.

• Compile information relevant for business units on compliance matters.
• Advise the relevant business unit management on latest trends withing the compliance environment.
• Arrange for or prepare presentations to relevant business units on compliance updates;
• Provide training to create awareness and maintain the annual training plan.

8. Aligned values and self-development

• Align personal values to company values. Responsible for personal self-development.

Education Profile

Education:

• Relevant 4-year qualification consisting of Legal and a relevant Compliance Certificate.

Preferred

• LLB, plus certification as a Compliance Professional - CProf (SA), and an Admitted Attorney
• Member of the Compliance Institute of South Africa (CISA)

Experience:

At least 8 years' experience in a legal, banking, and strong knowledge of regulatory compliance guidelines and standards within a financial services sector, of which at least 4 years must have been in a middle to senior managerial role.

Preferred

5 years' experience in a legal and compliance within a mortgage lending environment

Competencies

• Inclusive leadership,
• Analytical
• Project management
• Discrete
• Assertive
• Professional
• Resilient
• team player
• self-motivated
• Accuracy
• Confident

Application Instructions

Please forward your CV to jeri.c@myfuturecareer.co.za. Should you not be contacted within 2 weeks, kindly consider your application unsuccessful.

Contact Details

Contact Name Jeraleen
Contact Phone
Contact Email jeri.c@myfuturecareer.co.za

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