Job Description

Key Activities & Responsibilities
Budget Management/ Cost Control

• Identify cost-saving opportunities and efficiency improvements while ensuring that workforce needs are adequately met.
• Identify opportunities to generate additional revenue.

Governance, Policies, Procedures

• Participate in governance forums and required and ensure solutions/ PoCs developed comply with Architecture and Business Line standards defined
• Work in alignment with Group standards, practices, policies and principles.
• Ensure effective implementation of (and compliance towards) legislative requirements and company policies, processes, and procedures.
• Manage and provide solutions to escalations that have multiple processes / functions impact on critical path of service delivery.
• Continuously review key risks, issues and dependencies and set mitigation actions. Proactively flag and escalate issues and manage impacts on resources, cost and productivity.
• Ensure compliance with SOPs and SLAs and other delivery obligations that directly impact customer experience and OpCo integration.
• Facilitate collaboration between internal teams and partners to drive joint initiatives and resolve issues.

People & Culture Management

• Contribute effectively to develop cross functional solutions.
• Drives ongoing development of self and facilitates development of Fixed communities across the Enterprise Business
• Enable and model healthy employee relations and collaborative teamwork. Coach and guide colleagues where required
• Identify own as well as functional training needs.
• Act as an ambassador for the team by living the Brand values and vital behaviours and changing and influencing employees'
• Make the environment the best place to work. Foster professionalism, loyalty and commitment to the organization. Build the Company's brand to be the employer of first choice.

EDUCATION, SKILLS AND EXPERIENCE:
Education:

• A bachelor's degree in Computer Science, Electrical Engineering or Information Technology.
• Relevant Certification recommended
• MBA Advantageous

Experience
At least 8 years of technology and business transformation related experience in sales;

• 5-8 years' experience specifically selling or delivering services in a Telecommunications, ICT/Technology, systems implementation or Consulting environment
• 5-8 years' experience in partnering with business functions to translate business needs into technology solutions
• Ability to analyse complex systems and identify connectivity flaws and vulnerabilities
• Ability to deliver multiple solutions
• Worked across diverse cultures and geographies advantageous.
• Experience working in a medium to large organisation.

Skills:

• Strong consultative skills & negotiation skills
• Excellent verbal and communication skills
• Possesses flexibility to work in a fast paced, dynamic environment
• Reporting, storytelling & presentation skills
• Strong technical proficiency in Fixed technology