Job Description

Manage daily operations in line with sector strategy, contract standards, and statutory regulations



Oversee and implement the full food production process



Ensure consistent, high-quality service delivery to clients and patients



Manage creative catering functions and special events



Menu planning, standardisation, adoption, and costing



Maintain recipe compliance and ensure the team follows standardised methods

Daily Worksmart bookkeeping:

issues, sales, stock, banking, etc.



Manage and drive Food GP to meet monthly budget targets



Oversee unit budgets and ensure achievement of financial objectives



Ensure proper stock controls with minimum/maximum stock levels implemented



Ensure the Electronic Meal Ordering System is fully functional and optimised



Maintain and monitor HSE compliance daily and ensure all records are up to date

Full people management:

workforce planning, payroll administration, leave, and performance management



Enhance Customer Experience using survey data and continuous improvement practices



Minimum Education & Experience Requirements



Relevant tertiary qualification in Food & Beverage Services, Hospitality, or Culinary Arts (Compulsory)



Minimum 3 years' experience in a similar Catering Management role



Private hospital experience advantageous



Experience in highly commercial and sensitive environments is compulsory



Project management experience in hospitality/catering is advantageous



Experience with costing, budgets, forecasts, and invoicing advantageous



Proven ability to manage large teams (50+ staff)



Valid driver's license



Clear criminal record



Knowledge, Skills & Competencies



Strong understanding of the catering environment (fine dining to institutional catering)



Knowledge of South African and industry-specific legislation



Excellent customer service and communication skills



Strong management, leadership, and delegation abilities



Ability to coordinate exceptional functions and client events



Strong financial acumen -- ability to balance budgets and manage soft costs



Ability to compile, extract and interpret operational reports



Between 3 - 5 Years